導(dǎo)購(gòu)英語(yǔ)口語(yǔ) 200期:退換服務(wù)(4)

所屬教程:導(dǎo)購(gòu)英語(yǔ)口語(yǔ)

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Conversation 4

A: Hello, Miss.A：你好，小姐。B: Good morning, madam. Anything I can do for you？B：噪聲好，夫人。有什么事要我?guī)兔幔?strong style="margin: 0px; padding: 0px; ">A:Well, I bought a skirt for my eight-year-old daughter yesterdayafternoon.A：哦，昨天下午我給8歲的女兒買(mǎi)了條裙子。但當(dāng)她在家里試穿時(shí)，我發(fā)現(xiàn)太緊了。我可以退嗎？B: Maybe. Our service center is responsible for that. It’s beside the gate over there.B：也許可以吧。我們的服務(wù)中心負(fù)責(zé)處理這事，服務(wù)中心就在那邊大門(mén)口的旁邊。A: Thank you.A：謝謝你。(Atthe Service Centre)（在服務(wù)中心）A: Excuse me.A：勞駕。C: Yes? Can I help you?C：要我?guī)兔幔?strong style="margin: 0px; padding: 0px; ">A: Well, I bought this skirt here yesterday afternoon. But I got the wrong size. It’s toosmall for my daughter. I wonder if I could refund it.A：昨天下午我在這兒買(mǎi)了這條裙子，但尺寸不對(duì)，我女兒穿太小了。不知道能否退款？C: Yes, you could if it;s kept intact. But don’t you want to geta bigger size?C：如果裙子完好無(wú)損的話，我想是可以的。但是，您不想換一條大一點(diǎn)的嗎？A: Iintended to, but as far as I know, all the skirts of this kind here are of the same size.A：我是想換的，但據(jù)我所知，這種裙子的尺寸都是一樣的。C: Are they? In that case, I’ll be glad to give yourmoney back.C：是嗎？那樣的話，我很樂(lè)意給您退款。A: Sorry to have given you trouble.A：抱歉給您添麻煩了。C: Never mind. It’s just my duty.C：不要緊，這只是我的職責(zé)。