導(dǎo)購英語口語 199期:退換服務(wù)(3)

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　　A: Good morning, sir. Can I help you?

　　A：早上好，先生，我能幫什么忙嗎?

　　B: Good morning. I bought this camera here a few months ago. It has ruined two tolls of filmalready.

　　B：早上好，好幾個月前我買的這個照相機，已經(jīng)毀壞了我兩個膠卷。

　　A: I'm so sorry to hear that.

　　A：很遺憾聽到這個。

　　B: I hope you will be able to fix it or refund my money.

　　B：希望給我修理一下或退錢。

　　A: Have you brought the sales slip?

　　A：您帶著收貨單了嗎?

　　B: Yes, here it is.

　　B：帶來了， 給。

　　A: Sorry, sir. Your warranty was good for six months. It expired two weeks ago.

　　A：對不起，您的保修單是半年的，已經(jīng)過期兩個星期了。

　　B: Two weeks ago? What difference does two weeks make? I'm sure it was defective when Ibought it.

　　B：兩個星期，這有什么關(guān)系?我敢肯定買的時候就有問題了。

　　A: Eh... That could be possible. But no one can tell.

　　A：嗯……那倒可能，但是誰能證明呢。

　　B: What shall I do?

　　B：那我該怎么辦呢?

　　A: Well, you can leave it here for repairing, but there will be a charge.

　　A：嗯，您可以把它放在這兒修理一下，但要收費。

　　B: A Charge? How could that be?

　　B：收費?那怎么可能呢?

　　A: You know that your warranty has run out. There is nothing I can do.

　　A：您知道您的保修期已經(jīng)過了，我也沒辦法。

　　B: Can you make an exception in my case this time?

　　B：您能把這件事作為特例處理嗎?

　　A: I'm terribly sorry, sir. We can't set a precedent. I hope you can understand.

　　A：先生，實在對不起。我們不能開這個先例，希望您能理解。