英語流行話題聽力:Unit 14 交際面面觀(1)

[00:00.01] Unit 14 Levels of Communication( 1) Phatic communication: Using conventional messages to establish rapport, to break the ice, [00:14.53] and / or to end a conversation. [00:17.01] You might hug, kiss, shake hands, bow, smile, make eye contact, and face one another. [00:25.36] We exchange pleasantries by using clichés. [00:29.39] Clichés are overused expressions that have lost their original( content) meanings and have taken on new relational meanings. [00:38.43] We expect phatic communication at the beginning and end of every conversation, regardless of our feelings about a person. [00:46.44] eg: Hello. [00:48.33] How are you? [00:50.47] I 'm fine. [00:51.30] How are you? [00:53.37] Thanks for coming. [00:54.41] Have a nice day. [00:56.31] You 're welcome. [00:59.03] Factual communication: Discussing events, making observations, offering knowledge to others in a manner which can be called small talk. [01:09.34] At business parties, we rely upon factual communication to build network. [01:15.49] Factual communication includes reporting what you 've read in a textbook, what you 've read in a textbook, [01:20.38] what you 've studied for a test, showing pictures of your kids, and exchanging personal history. [01:27.55] Factual communication is relatively safe and most do this well. [01:32.43] eg: I 'm majoring in business administration. [01:38.13] I 'm married with three children, two sons and one daughter. [01:42.37] Did you watch the basketball game last night? [01:46.11] What did you do in class last Friday? [01:51.12] Peak communication: Coming together with another in an extraordinary way. [01:56.50] Two individuals experience a transformation when they are sharing exactly the same emotion with the same level of intensity. [02:06.39] It's as if, for the moment, two souls come into one. [02:11.23] Peak communication is rare, even among close friends and family members. [02:18.51] eg: I love you. [02:20.27] I love you too. [02:22.29] I 'm so angry with you. [02:24.36] I 'm so angry with you as well. [02:27.37] I 'm glad that we were able to fight long enough to get this resolved. [02:32.08] Yes, I feel exactly the same way, glad that we communicated collaboratively. [02:44.39] I 'm scared. [03:03.00] I 'm scared too.

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