世界500強員工必用英文e-mail大全第三章 Unit 12-12 意外違反合同的道歉

12. 意外違反合同的道歉

意外違反合同的道歉英文郵件范文1

Dear Sir or Madam:

I am very regretful to hear that the quantity of the shipment wasn't in line with that stipulated in the contract.

We have studied the investigation report you sent to us and checked with the clerk who was responsible for your order, and we have to confess that due to our negligence we have made the mistake and it is against our contract. We are now arranging shipment for the rest of the consignment and we will inform you of the delivery date when it is settled.

We extend our sincere apologies for any inconvenience you have experienced.

Yours sincerely,

Li Hua

尊敬的先生或女士：

對于你方所投訴產(chǎn)品的數(shù)量與合同上的不一致的問題，我們深表遺憾。

我們已經(jīng)研究過你方給我方寄送的調(diào)查報告，經(jīng)與我們的辦事員核對，我們必須承認由于我們的疏忽，我們發(fā)生了錯誤，并違反了合同。我們正在安排其他貨物的裝船事宜，并且一旦到貨時間確定，我方就會通知你方。

我們?yōu)榻o你方帶來的不便表示道歉。

李華

謹上

意外違反合同的道歉英文郵件范文2

Dear Ms. Li,

Thank you for your reply. We appreciate your disposal regarding this incident.

We would like to establish a long business relationship with you, since we can see you are a responsible partner through this incident.

Yours faithfully,

親愛的李女士：

感謝你的來信。我們很欣賞貴方對這件事的處理。

我們愿意與貴公司建立長期的合作關(guān)系，因為從這件事我們認識到貴公司是負責(zé)任的合作伙伴。

謹上

意外違反合同的道歉英文郵件范文3

Dear Ms. Li，

Thank you for your reply and we are willing to accept your apology for the incident. We are looking forward to the early delivery of the rest of the order.

Thank you for your cooperation.

Yours faithfully,

親愛的李女士：

感謝你的回復(fù)。我們愿意接受你方的道歉。我們期盼著其他貨物早日抵達。

謝謝你的合作。

謹上