今天的這段對話,在討論退房,
退房時有什么規(guī)定?晚點退房會怎樣
來聽今天的講解:
A:Hello,Ms.Lee?
您好,是李女士嗎?
B:Yes,speaking.
是的,請說。
A:I am just calling to remind you that you must check out by noon.
我打電話來只是提醒您必須在中午12點以前退房。
B:Oh,my.It's already 11.30 a.m.
哦,天哪。現(xiàn)在已經(jīng)11點半了。
A:There is a $30 late fee for late checkouts.
如果退房晚了的話會有30美元的超時費。
B:Do you think you could give me a break?I had an awful night.
你能讓我休息一下嗎?我昨天晚上沒有休息好。
A:What happened,madam?
發(fā)生什么事了,女士?
B:I had terrible insomnia.I didn't fall asleep until 6 a.m. this morning.
我嚴重失眠。直到今天早上6點才睡著。
A:I am very sorry to hear that.
聽您這樣說我很遺憾。
B:So can you forgive my lateness?
那您可以諒解我晚點退房嗎?
A:I think I can make an exception this time.
我想我這次可以破例一回。
B:Thanks so much.
太感謝了。
A:Do you think you will be able to check out by 2 p.m.?
那您下午2點以前退房可以嗎?
B:No problem.
沒問題。