Complaining to the boss
A: I realize that you’re very busy man, Mr. Emory, and I’m sorry to take up your time.
B: I don’t mind at all, Ms. Walker. Just tell me how I can help.
A: Well, you know I’ve been dealing with your company for a long time, and I’m really disappointed by the service recently.
B: I am very sorry to hear that, Ms. Walker. Please tell me about it.
向老板抱怨
A:我知道您是一個忙人,埃莫里先生。很抱歉占用您的時間。
B:沒關(guān)系,澳克女士。告訴我我能幫你做些什么。
A:是這樣,您知道我和你們公司打了很長時間的交道,可我對你們最近的服務(wù)實在有些失望。
B:非常抱歉,澳克女士。您能告訴我原委嗎?