Tracking down an order
A: Excuse me, I’m sorry to trouble you. My name is Susan Ransom, and I have placed several orders with you company.
B: Yes, Mr. Ransom? This is Karl Miller. How may I help you?
A: Well, I wonder if you could track an order I placed with you last month. It hasn’t arrived yet.
B: Certainly, Ms. Ransom. Do you have an order number?
追查一筆訂單
A:對不起,麻煩你了。我叫蘇珊·蘭森,我在你們公司訂過幾筆貨。
B:什么事,蘭森女士?我叫卡爾·米勒。我能為您做什么?
A:是這樣,不知道你們能否幫我查一筆我上個月和你們訂的貨。這批貨到現(xiàn)在還沒有到。
B:當然可以,蘭森女士。您有訂單號嗎?