英語商務(wù)電子郵件：為交貨延遲而道歉 Apologizing for Delayed Delivery

為交貨延遲而道歉 Apologizing for Delayed Delivery

經(jīng)典范文 Model

Subject：Re：Re：Re：Re：Re：Re：XZ range

Dear Mr. Wang，

I would like to apologise for the delay in delivering your order. I have looked into the matter and found that it resulted from a problem in our distribution department.We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you.You should receive them in 2 days.

Please accept our sincere apologies for any inconvenience we have caused you and your customers.

Yours sincerely，

Tina Wong

主題：回復(fù)：回復(fù)：回復(fù)：回復(fù)：回復(fù)：回復(fù)：XZ系列產(chǎn)品

親愛的王先生：

我要為延遲交貨而向您道歉。我已經(jīng)調(diào)查了此事，原因是我們的物流部門出了點問題。現(xiàn)在我們已經(jīng)解決了這個問題，而且，您訂的貨物已經(jīng)于今天發(fā)了快遞，這無須您再支付額外的費用。您應(yīng)該會在兩天之內(nèi)收到貨物。

就我們給您以及您的顧客造成的不便，請接受我們真誠的道歉。

蒂娜·黃謹啟