職場(chǎng)英文口語(yǔ):如何表達(dá)歉意（04）

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Good, good. You're new here, aren't you Anna? Yes.

很好，很好。你是新來(lái)的吧，安娜？ 是的。

Well I look forward to working with you.

我很期待跟你合作。

What a success! Mr Lime has come away a very happy customer!

太成功了！Lime先生走時(shí)很高興！

Here are the phrases Anna used while apologising.

這些是安娜道歉時(shí)用到的表達(dá)方式。

I'm really sorry to hear that, Mr Lime.

Lime先生，我真的很抱歉聽(tīng)到這個(gè)消息。

That's totally unacceptable.

太讓人難以接受了。

It must have been very inconvenient for you.

這對(duì)你來(lái)說(shuō)肯定很不方便。

You have my word that we will sort this out.

我們保證把這件事解決好。

And we could include some of our latest edition imitation oranges to make up for the inconvenience.

我們還可以送一些最新版本的仿真橘子來(lái)彌補(bǔ)給您帶來(lái)的不便。

I promise you, it won't happen again.

我保證絕不會(huì)再發(fā)生。

What will Anna's boss Paul have to say about her work today?

安娜的老板對(duì)她今天的工作表現(xiàn)會(huì)說(shuō)些什么？

Join us next week to find out.

下周和我們一起去看看。

職場(chǎng)英文口語(yǔ)