第28天:怎樣為客戶留言

　　星級典句：

　　第一句：I'll let him know.

　　我會轉達的。

　　A: I wonder if you could give Mr. Wang a message for me.

　　能否請您幫我給王先生留個言?

　　B: Yes, certainly.

　　好的，當然可以。

　　A: There will be a very urgent meeting at 3 o'clock this afternoon and I would like him to attend.

　　下午3點有個緊急會議，希望他參加。

　　B: I'll let him know.

　　我會轉達的。

　　第二句：Shall I ask him to call you when he is free?

　　我讓他有空給您回電話，好嗎?

　　A: I don't think the meeting will go on much longer. Shall I ask him to call you when he is free?

　　我想會議不會開得太久，我讓他有空給您回電話，好嗎?

　　B: Yes, that would be nice.

　　那樣最好了。

　　A: Could I have your phone number, please?

　　能告訴我您的電話號碼嗎?

　　B: Yes. 021-64358796.

　　好的。021-64358796。

　　知識延伸：

　　得體的回答：來電應在第二聲鈴響之后立即接聽，在禮貌問候對方之后應主動報出公司或部門名稱以及自己的姓名，切忌拿起電話劈頭就問：“喂，找誰?”

　　其他表達法：

　　You'll be hearing from Mr. Green later in the morning then, Mr. Smith.

　　史密斯先生，上午晚些時候格林先生會打電話給您。