跟艾米莉一起學(xué)口語(yǔ) 第572期:電話(huà)致歉客戶(hù)

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https://online2.tingclass.net/lesson/shi0529/0009/9884/572.mp3

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A: Hello.

你好。

B: Good morning. This is Emily calling from the international student office.

早上好，我是國(guó)際學(xué)生辦公室的艾米麗。

A: Good morning.

早上好。

B: The reason I'm calling is because Ms. Collins will not be able to call you back until next week.

我打電話(huà)是要告訴你，科林斯女士要到下周才能給你回電話(huà)。

A: Oh, I had hoped she would have called me back yesterday.

我本來(lái)以為她昨天會(huì)給我打電話(huà)呢。

B: She's terribly sorry about that. She had to leave the office suddenly and won't be able to return until next week. She hopes you understand.

她對(duì)此非常抱歉，她昨天有急事，突然離開(kāi)了辦公室，而且要到下周才能回來(lái)，她希望你能諒解

A: Is there someone else I can talk to?

那我能跟其他人談?wù)剢幔?/p>

B: She asked me to call you to book an appointment with someone else today. When are you free today?

她讓我打電話(huà)告訴你，今天可以預(yù)約其他工作人員，你今天什么時(shí)候有空？

A: Anytime after 2 PM will be good for me.

下午兩點(diǎn)以后我有時(shí)間。

B: Mr Liu is available at 2:15 today. Will that work for you?

劉先下午2:15以后可以接受預(yù)約，你覺(jué)得可以嗎？

A: I'd prefer to speak with Ms. Fonda.

我還是想跟方達(dá)女士談。

B: I'm afraid she isn't available this afternoon. She has an opening at 11:30 this morning. Will that work for you?

恐怕她下午沒(méi)有時(shí)間，今天11:30她有空，你覺(jué)得行嗎？

A: That will be fine.

好的。

B: Ok. We'll be expecting you at 11:30. See you then.

那就11:30來(lái)吧，到時(shí)候見(jiàn)。