我說(shuō)過(guò)很多次,那就是我們做的不是服務(wù)人的咖啡生意...
...but we're in the people business serving coffee...
...我們做的是提供咖啡的人的生意...
...and I mean that literally.
...我的意思是字面上的。
We also have learned that the business model of Starbucks,...
我們也了解到星巴克的商業(yè)模式,...
...no better than any other business but different,...
...不比其他任何商業(yè)模式好,而是不同,...
...is quite unique and that is, that we set out to build...
...非常獨(dú)特,那就是,我們著手建立...
...a different kind of company that would create...
一個(gè)不同類型的公司來(lái)創(chuàng)造...
...and achieve the balance between profitability,...
...和實(shí)現(xiàn)利潤(rùn)...
...and creating long term value for the shareholders...
...與長(zhǎng)期股東價(jià)值之間的平衡...
...while integrating that pursuit with a social conscience,...
...同時(shí)整合對(duì)社會(huì)良知的追求,...
...and a level of benevolence and guiding principles, and that is...
...和一定程度的善意和指導(dǎo)原則,這是...
...directly linked to healthcare for all of our employees.
...直接與我們所有員工的醫(yī)療保健掛鉤。
Everyone is an owner...
每個(gè)人都是主人...
...and I think we've proven that you can build a business that is enormously profitable,...
...我認(rèn)為我們已經(jīng)證明,你可以建立一個(gè)利潤(rùn)豐富的業(yè)務(wù),...
...and at the same time, shares its success with its people and the communities at large.
...而同時(shí),與它的員工和社區(qū)分享它的成功。