外貿(mào)口語(yǔ)一點(diǎn)通第78期:履行合同(3)

[00:00:01] We have some quality control problems, Mr. Zhang. 張先生，我們有一些品質(zhì)管理的問(wèn)題。 [00:04:17] We need to go to the source to work them out. 我們必須找出問(wèn)題的根源并且設(shè)法解決這些問(wèn)題。 [00:06:42] What problem are you having, exactly? 你們究竟有什么問(wèn)題呢? [00:11:06] The complaint rate for our new product line is very high, almost eight percent. 我們對(duì)新產(chǎn)品的投訴率很高，幾乎高達(dá)百分之八。 [00:16:20] That is high. 這的確很高。 [00:18:19] Yes. 沒(méi)錯(cuò)。 [00:19:04] We keep finding problems when testing the sound boards. 我們?cè)跍y(cè)試聲卡時(shí)一直在發(fā)現(xiàn)問(wèn)題。 [00:23:20] But your promotional materials claim the broads are the least expensive of their types on the market. 可是這是你們的促銷材料上要求這種聲卡必須是市場(chǎng)上同類產(chǎn)品中最便宜的。 [00:30:15] The least expensive, but still fully functional. 我們是要最便宜的但是也要有完備的功能啊。 [00:34:10] And we think that your factory needs to take measures to improve quality control. 我們認(rèn)為你們的工廠需要采取有效措施來(lái)改善你們的品質(zhì)管理。 [00:39:56] That will involve additional expenses for us, which we will have to pass on to you as a rate hike. 那就意味著我們會(huì)有額外的開支，而我們會(huì)把價(jià)格增加的部分轉(zhuǎn)嫁到你們身上。 [00:47:29] I am afraid that is not acceptable. 這恐怕我們無(wú)法接受。 [00:49:52] You contract says that you will deliver a product with a reject rate of less than six percent. 你們的合同上說(shuō)你們會(huì)以低于百分之六的瑕疵率交貨的。 [00:56:03] Well, I will tell you what, Mr. Li. 嗯，李先生，我跟你說(shuō)， [00:59:21] I will review the contract and talk with management. 我會(huì)再看一遍合同，并和管理部門討論一下。 [01:03:01] Then we will get together and hash this out. 然后我們會(huì)一起討論并解決這個(gè)問(wèn)題的。

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