現(xiàn)代酒店英語口語實用教程 16課Secretarial Services課文秘服務(wù)-

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　　Unit 1 Secretarial Services 文秘服務(wù)

　　C= Clerk of Business Center 商務(wù)中心服務(wù)員 G=Guest 顧客

　　經(jīng)典對話

　　C：Good afternoon, sir. Can I help you?

　　先生，下午好。有什么能為您效勞嗎?

　　G：Yes, I’d like to have these copied.

　　我想復(fù)印這些資料。

　　C：Certainly. How many copies would you like?

　　好的。您想要復(fù)印多少份?

　　G：Two copies for each.

　　每張 2 份。

　　C：I see.

　　我明白了。

　　(After a while 過了一會兒)

　　C：Here you are.

　　給您。

　　G：Thanks. And can you type this for me?

　　謝謝。你能幫我打印這些資料嗎?

　　C：Sure. What time do you expect it?

　　當然可以。您什么時候要?

　　G：It’s urgent. I need it before 5 o’clock.

　　是急件。我需要 5 點以前拿到。

　　C：No problem, sir. I’ll send it to your room as soon as I finish typing.

　　沒問題，先生。我一打完就送到您的房間去。

　　G：Thank you.

　　謝謝。

　　C：(bring the bill) Could you sign here, please?

　　(送賬單) 請您在這兒簽名，好嗎?

　　G：Sure.

　　好的。

　　常用句型百寶箱

　　1. 復(fù)印

　　1) I’d like to copy/tape/print this.

　　我想要復(fù)印/打字/打印這個。

　　2) How many copies would you like?

　　您需要復(fù)印多少份?

　　3) Would you like me to make it a little darker /lighter?

　　要不要我(把顏色)調(diào)深/淺一些?

　　4) Here is your original.

　　這是您的原件。

　　5) I’ll leave the original here. Please call me when the copy is ready.

　　我把原件放在這兒，等復(fù)印好了就打電話通知我吧。

　　6) Would you like me to staple these for you?

　　我為您裝訂好這些好嗎?

　　7) Shall I staple them on the left side or at the top?

　　我是裝訂在左側(cè)還是在上邊呢?

　　8) Shall I enlarge/reduce this to fit A4 paper?

　　我是不是把它放大/縮小到適合 A4 紙大小呢?

　　9) Shall I copy these on both sides to the paper?

　　我進行雙面復(fù)印好嗎?

　　10) We don’t have paper that large. Shall I copy it to two pieces, and then tape them together?

　　我們沒有這么大的紙。我們分開復(fù)印，然后再粘在一起好嗎?

　　11) The paper is jammed.

　　卡紙了。

　　12) It is out of ink.

　　沒墨了。

　　13) Your original is not very clear. I can’t guarantee the copy will be good.

　　您的原件不太清晰，我不能保證復(fù)印件的效果很好。

　　14) The machine is out of order.

　　機器出故障了。

　　15) A repairman is coming to fix it this evening.

　　修理工今晚回來修理。

　　16) I’ll call you as soon as the machine is fixed.

　　機器一修好，我就打電話給您。

　　2. 收發(fā)傳真

　　1) I’d like to send a fax.

　　我想要發(fā)份傳真。

　　2) To where?

　　發(fā)去哪兒?

　　3) What is the rate?

　　你們?nèi)绾问召M?

　　4) To xx it’s 10 yuan per minute, including /excluding service charge.

　　發(fā)傳真到 xx 每分鐘 10 元，包括/不包括服務(wù)費。

　　5) The minimum charge is 15 yuan.

　　最低收費 15 元。

　　6) Please write down the country code, the area code and their number.

　　請寫下國家代碼、區(qū)號和對方的號碼。

　　7) The paper is too thick/thin. It may jam the machine.

　　這紙張?zhí)?薄，可能會卡紙。

　　8) Shall I make a copy of this ,and then send the copy?

　　我復(fù)印一份，然后將復(fù)印件傳真過去好嗎?

　　9) Mr. xx ,this is xx from the Business Center. We have received a fax for you.

　　Xx 先生，我是商務(wù)中心的 xx，我們收到一份您的傳真。

　　3. 打字

　　1) What font and size would you like ?

　　您要什么字體，多大號的?

　　2) Shall I make the space larger?

　　我把行距拉開一些好嗎?

　　3) Could you check it?

　　您檢查一下好嗎?

　　4) Please indent the first line of each paragraph.

　　請把每個段落的首行縮進一些好嗎?

　　5) Shall I save it on your disk?

　　我把它存在您的磁盤上好嗎?

　　6) I’m afraid we can only save it on our disks ,in case of any virus.

　　恐怕只能存在我們的磁盤上，以防有病毒。