Englishpod英語文化脫口秀第169期:海淘商品退換貨

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　　本節(jié)課的重點(diǎn)詞匯:

　　1. customer support rep 客服代表

　　2. Hi, I’m calling about a dress I ordered recently. I never received it. 你好，我最近訂了一件裙子，但一直沒收到。

　　3. tracking number 運(yùn)貨號(hào)

　　4. the status of the package 快件狀態(tài)

　　5. delivered 已送達(dá)

　　6. nothing ever came 什么都沒等到

　　7. I could give you a refund or send the package again. 您想退款還是讓我再發(fā)一次貨?

　　8. Returns and Refunds 退換條款