https://online2.tingclass.net/lesson/shi0529/0008/8813/197.mp3
https://image.tingclass.net/statics/js/2012
Conversation 1
A: Hello, Pauline's Furniture Store, Faye speaking. How may I help you?
A:您好,寶林家具行,我是費(fèi)伊。有什么可以為您效勞的嗎?
B: Hello, I ordered a dining table last week. The order arrived today, but there are severalscratches on the surface of the table. I would like to exchange it.
B:你好,我上星期訂購(gòu)了一張餐桌。今天已經(jīng)送到了,但桌面上有些劃痕。我想換貨。
A: I'm terribly sorry about that. We could take it back and deliver a new one to you early nextweek. Would that suit you?
A:我對(duì)此感到非常抱歉。我們可以收回該產(chǎn)品,并在下星期初送一張新的給您。這對(duì)您來(lái)說(shuō)方便嗎?
B: Well, I'm hosting a dinner party this weekend. Couldn't you make it any sooner?
B:這個(gè)嘛,我這個(gè)周末要舉辦一場(chǎng)晚宴??煞癜才旁缫稽c(diǎn)。
A: If you'll hold, I'll just check with the delivery department.
A:請(qǐng)稍后,容我向送貨部查詢一下。
B: OK, thank you.
B:好的,謝謝你。