Brief Introduction
了解對(duì)方客戶的商品生產(chǎn)主體——工廠——是對(duì)外貿(mào)易中必不可少的一環(huán)。工廠的設(shè)備、規(guī)模和工人的素質(zhì)以及決策者的管理能力都決定著以后產(chǎn)品的質(zhì)量和信譽(yù)。作為索取資料、電話傳真問(wèn)詢、瀏覽網(wǎng)頁(yè)的必要補(bǔ)充步驟,參觀工廠可以讓客戶最直接、最客觀地了解生產(chǎn)方公司,對(duì)日后的貿(mào)易成功意義重大。
Basic Expressions
1. We look forward to our tour of your plant.
我們盼著參觀你們工廠。
2. If it is not too much trouble, we would like to talk to some of the technicians.
如果不是太麻煩的話,我們想與一些技術(shù)員談一談。
3. We learned a lot about your facilities and the process of wine making.
關(guān)于你們的釀酒設(shè)備和釀酒過(guò)程,我們了解了不少情況。
4. We’re interested in learning about your food-making and pack- aging process.
我們想向你們學(xué)習(xí)食品加工和包裝過(guò)程。
5. It was very kind of you to give me a tour of the plant.
謝謝你陪同我參觀工廠。
6. You will surely know the products better after the visit.
參觀工廠參觀后你對(duì)我們的產(chǎn)品肯定會(huì)更了解。
7. Let me give you this list of departments first.
我先給你這份各個(gè)部門的清單。
8. Next to each department is its location and the name of the manager.
在每個(gè)部門的旁邊都標(biāo)有其具體位置和經(jīng)理的姓名。
9. Please let us know when you will be free so that we can arrange the tour for you.
請(qǐng)告訴我們你們什么時(shí)候有空,我們好作安排。
10. Does the plant work with everything from the raw material to the finished product?
從原料到成品都是工廠自己生產(chǎn)嗎?
Conversations
Dialogue 1
A: If you are staying here for a few days, we’d be delighted to see you at our factory.
B: It’s very kind of you to say so. My associate and I will be interested in visiting your factory.
A: Let us know when you are free. We’ll arrange the tour for you.
B: Thank you. I’ll give you a call this afternoon to set the time. There’s nothing like seeing things with one’s own eyes.
A: That’s for sure. You’ll know our products better after the visit.
-- 如果你要在這里呆幾天的話,我們很高興你能到我們工廠來(lái)看看。
-- 謝謝您的盛情。我的搭檔和我很想?yún)⒂^你們的工廠。
-- 請(qǐng)告訴我們你們什么時(shí)候有空,我們好作安排。
-- 謝謝。今天下午我會(huì)給你電話以確認(rèn)時(shí)間。再?zèng)]有比親自去看看更 好的了。
-- 的確如此。參觀后你會(huì)對(duì)我們的產(chǎn)品更了解。
Dialogue 2
A: I’ll show you around and explain the operation as we go along.
B: That’ll be most helpful.
A: That is our office block. We have all the administrative depart- ments there. Down there is the research and development section.
B: How much do you spend on development every year?
A: About 3-4% of the gross sales.
B: What’s that building opposite us?
A: That’s the warehouse. We keep a stock of the faster moving items so that urgent orders can be met quickly from stock.
B: If I placed an order now, how long would it be before I got delivery?
A: It would largely depend on the size of the order and the items you want.
-- 我陪你到各處看看,邊走邊講解生產(chǎn)操作。
-- 那太好了。
-- 那是我們的辦公大樓。我們所有的行政部門都在那里。那邊是研 發(fā)部。
-- 你們每年在科研上花多少錢?
-- 大約是總銷售額的3%到4%。
-- 對(duì)面那座建筑是什么?
-- 那是倉(cāng)庫(kù),存放周轉(zhuǎn)快的貨物,這樣有急的訂貨時(shí),就可以立刻 交現(xiàn)貨。
-- 如果我現(xiàn)在訂購(gòu),到交貨前需要多長(zhǎng)時(shí)間?
-- 那主要得看訂單大小以及你需要的產(chǎn)品而定。
Dialogue 3
A: How large is the plant?
B: It covers an area of 75,000 square meters.
A: It’s much larger than I expected. When was the plant set up?
B: In the early 70s. We’ll soon be celebrating the 30th anniversary.
A: Congratulations!
B: Thank you.
A: How many employees do you have in this plant?
B: 500. We’re running on three shifts.
A: Does the plant work with everything from the raw material to the finished product?
B: Our associates specializing in these fields make some accesso- ries. Well, here we’re at the production shop. Shall we start with the assembly line?
A: That’s fine.
-- 這個(gè)工廠有多大?
-- 面積有七萬(wàn)五千平方米。
-- 比我想象的要大多了。什么時(shí)候建廠的?
-- 七十年代初期。我們很快要慶祝建廠三十周年了。
-- 祝賀你們。
-- 謝謝。
-- 這個(gè)工廠有多少員工?
-- 五百個(gè),我們是三班制。
-- 從原料到成品都是工廠自己生產(chǎn)嗎?
-- 有些零配件是我們的聯(lián)營(yíng)單位生產(chǎn)的,他們是專門從事這一行的。 好了,我們到生產(chǎn)車間了。咱們從裝配線開(kāi)始看,好嗎?
-- 好的。
Dialogue 4
A: Put on the helmet, please.
B: Do we need to put on the jackets too?
A: You’d better, to protect your clothes. Now please watch your step.
B: Thank you. Is the production line fully automated?
A: Well, not fully automated.
B: I see. How do you control the quality?
A: All products have to go through five checks in the whole manufacturing process.
B: What’s the monthly output?
A: One thousand units per month now. But we’ll be making 1,200 units beginning with October.
B: What’s your usual percentage of rejects?
A: About 2% in normal operations.
B: That’s wonderful. Is that where the finished products come off?
A: Yes. Shall we take a break now?
-- 請(qǐng)戴上安全帽。
-- 我們還得穿上罩衣嗎?
-- 最好穿上,以免弄臟你的衣服。請(qǐng)留神腳下。
-- 謝謝。生產(chǎn)線都是全自動(dòng)的嗎?
-- 哦,不是全部自動(dòng)的。
-- 哦,那你們?nèi)绾慰刂瀑|(zhì)量呢?
-- 所有產(chǎn)品在整個(gè)生產(chǎn)過(guò)程中都必須通過(guò)五道質(zhì)量檢查關(guān)。
-- 月產(chǎn)量多少?
-- 目前每月一千套,但從十月份開(kāi)始每月將為一千二百套。
-- 每月不合格率通常是多少?
-- 正常情況下為2%左右。
-- 那太了不起了。成品從那邊出來(lái)嗎?
-- 是的,現(xiàn)在我們稍微休息一下吧。
Dialogue 5
A: It was very kind of you to give me a tour of the place. It gave me a good idea of your product range.
B: It’s a pleasure to show our factory to our customers. What’s your general impression, may I ask?
A: Very impressive, indeed, especially the speed of your NW Model.
B: That’s our latest development. A product with high performance. We put it on the market just two months ago.
A: The machine gives you an edge over your competitors, I guess.
B: Certainly. No one can match us as far as speed is concerned.
A: Could you give me some brochures for that machine? And the price if possible.
B: Right. Here is our sales catalog and literature.
A: Thank you. I think we may be able to work togeth er in the future.
-- 謝謝你們陪同我看了整個(gè)工廠。這次參觀使我對(duì)你們的產(chǎn)品范圍有了一個(gè)很好的了解。
-- 帶我們的客戶來(lái)參觀工廠是我們的榮幸。不知道你總體印象如何?
-- 很好,尤其是你們的NW型機(jī)器的速度。
-- 那是我們新開(kāi)發(fā)的產(chǎn)品,性能很好。兩個(gè)月前剛投放市場(chǎng)。
-- 和你們的競(jìng)爭(zhēng)對(duì)手相比,我想這機(jī)器可以讓你們多占一個(gè)優(yōu)勢(shì)。
-- 當(dāng)然。就速度而言,目前沒(méi)有廠家能和我們相比。
-- 能給我一些那種機(jī)器配套的小冊(cè)子嗎?如有可能,還有價(jià)格。
-- 好的。這是我們的銷售目錄和說(shuō)明書(shū)。
-- 謝謝。我想也許將來(lái)我們可以合作。
Words and Expressions
administrative [ Ed5ministrEtiv ] 行政的,管理的
gross [ ^rEus ] 總的,毛的
warehouse [ 5wZEhaus ] 倉(cāng)庫(kù)
square meter 平方米
anniversary [ 7Ani5vE:sEri ] 周年紀(jì)念
shift [ Fift ] 輪班
raw material 原料
accessory [ Ak5sesEri ] 零件,配件
assembly line 裝配線
helmet [ 5helmit ] 安全帽
monthly [ 5mQnWli ] 每月的
output [ 5autput ] 產(chǎn)量,出產(chǎn)
reject [ ri5dVekt ] 等外品,廢品
impressive / impression 給人印象深刻的/印象
performance [ pE5fC:mEns ] (機(jī)器等)工作性能
edge [ edV ] 優(yōu)勢(shì),優(yōu)越之處
automated [5C:tEumeitid ] 機(jī)械化的,自動(dòng)的
concerned [ kEn5sE:nd ] 有關(guān)的
literature [ 5litEritFE ] 商品說(shuō)明書(shū)之類的印刷宣傳品
merge [ mE:dV ] (企業(yè)、團(tuán)體等)合并
inspection [ in5spekFEn ] 檢驗(yàn)
comment [ 5kCment ] 意見(jiàn),評(píng)論
facility [ fE5siliti ] 設(shè)備
section [ 5sekFEn ] 部門,處,科,組
annual [ 5AnjuEl ] 每年的,年度的
capacity [ kE5pAsiti ] 生產(chǎn)量,生產(chǎn)力
A Specimen Letter
Dear Mr. / Ms.
Mr. William Taylor, President of our Corporation, and Mr. James Rogers, Marketing Manager, would like to visit Beijing to continue our discussions on a joint venture. They plan to leave in the second half of April and stay in China about a week. Please let us know if the planned visit is convenient for you and what itinerary you would suggest.
If the time of their visit is agreeable, will you kindly request your Embassy here to issue the necessary visas?
Yours faithfully,
我們公司的總裁威廉?泰勒先生和營(yíng)銷經(jīng)理詹姆士?羅杰斯先生,想來(lái)北京繼續(xù)商討合資企業(yè)之事。他們計(jì)劃四月下旬出發(fā)并在中國(guó)停留一個(gè)星期左右。請(qǐng)告知我們,該訪問(wèn)計(jì)劃對(duì)你們是否方便以及你們要建議的行程計(jì)劃。
如果對(duì)他們的訪問(wèn)時(shí)間無(wú)異議的話,可否要求你方使館簽發(fā)所需簽證?
Substitution Drills
1 A: Let us know when you’re free. We’ll arrange the tour for you.
Would you please tell me your schedule so that we could arrange the visit for you?
Please tell us the time that suits you for us to set up the visit. B: Thank you. I’ll give you a call this afternoon to set the time.
Let me see. I’m quite free Friday afternoon. Does that suit you?
Tuesday next week would be best for me, if that’s possible.
告訴我們您什么時(shí)候有空,我們好安排參觀。
請(qǐng)告訴我您的行程,以便我們?yōu)槟才艆⒂^。
請(qǐng)告訴我們什么時(shí)候適合您來(lái)參觀。
謝謝,我今天下午會(huì)給您打電話來(lái)定時(shí)間的。
讓我想想,周五下午我有空。那個(gè)時(shí)間方便嗎?
如果可能的話,下周二對(duì)我最合適。
2 A:I’ll show you around and explain the operations as we go along.
guide you through the factory and ask our people to give you a demonstration of our latest models.
take you around the factory and show you our machines in operation.
B: That’ll be most helpful.
That’ll be very interesting.
We’d like that very much.
我會(huì)帶您 到處看看,給您解釋我們的操作。
參觀工廠,叫我們的人給您演示我們的最新型號(hào)。
去工廠參觀,帶您去看我們運(yùn)行中的機(jī)器。
那太有幫助了。
那會(huì)很有意思。
我們非常樂(lè)意。
3 A: How large is the plant?
is the machine shop
an area does this warehouse cover
B: It covers an area of 75,000 square meters.
Its total area is 4,000
It covers a total area of 5,000
工廠有多大?
車間
倉(cāng)庫(kù)占地面積
它的占地面積有七萬(wàn)五千平方米。
它的總面積是四千平方米。
它的總面積是五千平方米。
4 A: When was the plant set up?
When did you start the factory?
How long has your factory been established?
B: In the early 70s.
Some twenty years ago by merging two small-sized ones.
We’ve been operating for about ten years.
工廠 是什么時(shí)候建立的?
是什么時(shí)候開(kāi)辦的?
建立多長(zhǎng)時(shí)間了?
在70年代早期。
大約20年前由兩個(gè)小規(guī)模的工廠合并而成的。
我們已經(jīng)運(yùn)作大約10年了。
5 A: Do we need to put on the jackets?
Do we have to wear the helmets?
Must we wear the masks?
B: You’d better protect your clothes.
You should heads.
I’m afraid you must lungs.
我們 需要穿上上衣嗎?
一定要戴上頭盔嗎?
一定要戴上面具嗎?
你 最好穿上,保護(hù)你的 衣服。
最好戴上,頭部。
恐怕必須戴上,肺部。
6 A: Is the production line fully automated?
computer-controlled?
mechanized?
B: Well, not fully automated.
Well, not fully computer-controlled.
Yes, fully mechanized.
生產(chǎn)線是全自動(dòng)嗎?
全電腦控制嗎?
全部機(jī)械化嗎?
哦,不是全自動(dòng)的。
哦,不是全電腦控制的。
是的,全部機(jī)械化。
7 A: How do you control the quality?
How do your quality control systems operate?
What kind of quality control do you have?
B: All products have to go through five checks in the whole manufacturing process.
There’re a total of five checks in the whole manufacturing process.
All products have to pass strict inspection before they go out.
你們 怎么控制質(zhì)量?
的質(zhì)量控制系統(tǒng)是怎么運(yùn)行的?
有什么樣的質(zhì)量控制?
所有的產(chǎn)品在整個(gè)生產(chǎn)過(guò)程中都必須經(jīng)過(guò)五道檢查。
在整個(gè)生產(chǎn)過(guò)程中共有五道檢查關(guān)。
所有的產(chǎn)品在出廠前必須經(jīng)過(guò)嚴(yán)格的檢查。
8 A: It gave me a good idea of your product range.
understanding of your products.
picture of your product areas.
B: It’s a pleasure to show our factory to our friends.
I am glad it was useful.
I’m pleased you found it helpful.
這讓我對(duì)你們的產(chǎn)品范圍有了一個(gè)很好的了解。
帶朋友參觀我們的工廠是一種榮幸。
很高興能起到一定的作用。
我非常高興能對(duì)你有幫助。
9 A: What’s your general impression, may I ask?
What do you think of our plant?
We’d like to have your suggestion and comments.
B: Very impressive, especially the speed of your NW Model.
I was very impressed. You have fine facilities and efficient people.
I’m impressed by your approach to business.
可以問(wèn)一下您的總體印象嗎?
您認(rèn)為我們工廠如何?
我們希望聽(tīng)取您的建議和評(píng)論。
很好,印象很深刻,特別是NW型的速度。
我真是大開(kāi)眼界了,你們擁有很好的設(shè)備和高效率的員工。
我對(duì)你們的商業(yè)運(yùn)作方法印象很深刻。
10 If it is not too much trouble, we would like to talk to
your plant manager.
your general manager
your delivery department director
如果不是特別麻煩的話,我們想同你們的工廠經(jīng)理 談一下。
你們的總經(jīng)理
你們的運(yùn)輸部主管
11 We look forward to our tour of your factory.
visiting your company
contacting you next month
我們盼著參觀你們工廠。
參觀你們公司
下個(gè)月與您聯(lián)系
12 We learned a lot about your facilities.
the process of wine making
the technology of wine making
the skills of driving
我們了解了許多關(guān)于 你們?cè)O(shè)備的情況。
釀酒的過(guò)程。
釀酒的技術(shù)。
驅(qū)動(dòng)的技巧。
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