商務口語天天說 第121天:怎樣解決糾紛

[00:01.26]Mr. Wang, we haven't got any information about the delivery. 王先生，我們沒有得到發(fā)言的任何消息。 [00:06.18]Mr. Wang, we haven't got any information about the delivery. 王先生，我們沒有得到發(fā)言的任何消息。 [00:10.32]We are sorry. There's something going wrong. 很抱歉。出了點麻煩。 [00:14.07]You know our goods are seasonal. The delay will bring us great losses. 您知道我們的貨物是應季的。延誤會給我們帶來很大損失。 [00:18.53]Yes, we know that. 是的，我們知道。 [00:21.48]We should settle the dispute through negotiations without resorting to legal proceedings. 我們應該通過談判來解決糾紛而不是訴諸法律。 [00:27.56]So we will cancel the order. 所以我們要取消訂單。 [00:30.32]We should settle the dispute through negotiations without resorting to legal proceedings. 我們應該通過談判來解決糾紛而不是訴諸法律。 [00:36.23]We will think about it. 我們會考慮的。

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星級典句：

第一句：Mr. Wang, we haven't got any information about the delivery.

王先生，我們沒有得到發(fā)言的任何消息。

A: Mr. Wang, we haven't got any information about the delivery.

王先生，我們沒有得到發(fā)言的任何消息。

B: We are sorry. There's something going wrong.

很抱歉。出了點麻煩。

A: You know our goods are seasonal. The delay will bring us great losses.

您知道我們的貨物是應季的。延誤會給我們帶來很大損失。

B: Yes, we know that.

是的，我們知道。

第二句：We should settle the dispute through negotiations without resorting to legal proceedings.

我們應該通過談判來解決糾紛而不是訴諸法律。

A: So we will cancel the order.

所以我們要取消訂單。

B: We should settle the dispute through negotiations without resorting to legal proceedings.

我們應該通過談判來解決糾紛而不是訴諸法律。

A: We will think about it.

我們會考慮的。

其他表達法：

當事人申請仲裁應當符合下列條件：(一)有仲裁協(xié)議;(二)有具體的仲裁請求和事實、理由;(三)屬于仲裁委員會的受理范圍。

We prefer to resolve disputes by amicable conciliation between two parties.

我們愿意通過友善的和談來解決雙方的爭端。

As a matter of fact, most disputes can be settled in a friendly way.

事實上大多數(shù)爭端是可以通過友好的方式來解決的。