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商務(wù)英語(yǔ)書(shū)信 第一單元

所屬教程:商務(wù)英語(yǔ)書(shū)信

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[00:00.84]信頭

[00:01.67]reference n.

[00:02.49]參考

[00:03.32]salutation n.

[00:04.30]稱(chēng)呼

[00:05.28]complimentary adj.

[00:06.35]稱(chēng)贊的,恭維的

[00:07.42]attention line

[00:08.62]經(jīng)辦人提示行

[00:09.82]subject line

[00:11.14]標(biāo)題行

[00:12.46]enclosure n.

[00:13.57]內(nèi)附

[00:14.68]carbon copy

[00:15.75]抄送

[00:16.82]full block style

[00:18.42]齊頭式

[00:20.01]indented style

[00:21.33]縮頭式

[00:22.65]Parts of Business Letters

[00:23.98]書(shū)信的組成部分

[00:25.31]Most business letters have seven standard parts.

[00:27.42]大部分商業(yè)書(shū)信有7個(gè)標(biāo)準(zhǔn)組成部分,按順序包括:

[00:29.52]They are letterhead,reference and date,inside address,salutation,body,complimentary close,and signature.

[00:36.69]信頭、參考編號(hào)和日期、封內(nèi)標(biāo)址、稱(chēng)呼、正文、結(jié)為謙稱(chēng)和簽名。

[00:43.86]When appropriate,any of the following optional items can be included .

[00:46.85]根據(jù)實(shí)際需要,可補(bǔ)充以下供選擇的組成部分。

[00:49.84]attention line ,subject line,file or account number,enclosures,carbon copy motation,mailing notation & postscript.

[00:58.20]包括:經(jīng)辦人姓名、事由或標(biāo)題、查號(hào)或編號(hào)、附件、抄送、郵寄方式和再啟。

[01:06.56]Letterhead

[01:07.62]信頭

[01:08.68]Letterhead designs vary with business organizations and occupy the top of the first page.

[01:12.78]信頭的設(shè)計(jì)可因公司的不同而千變?nèi)f化,它的位置在首頁(yè)的上方。

[01:16.88]They may be positioned at the center or at the left margin at the top of the page.

[01:20.47]可居中也可左齊。

[01:24.06]A business letterhead,usually printed ,contains all or some of the following elements :the company's name,address,postcode,telephone number,telex,fax number,

[01:32.66]信頭一般都是經(jīng)印刷,包括以下全部或部分的成分:公司名稱(chēng)、地址、郵編、電話號(hào)碼、傳真號(hào)碼、電傳號(hào)碼、老板姓名,

[01:41.25]the name of the officer or the director and even some pictures or slogans for a symbol of the company.

[01:46.31]甚至標(biāo)志公司的圖片或名言。

[01:51.36]Reference and Date

[01:52.97]寫(xiě)信日期

[01:54.57]A typewritten date is necessarily included in the heading.

[01:57.15]寫(xiě)信日期是信頭的必要組成部分。

[01:59.72]The date is usually placed two lines below the last line of the letterhead at left margin for full block style.

[02:04.81]空出兩行之后,在完全齊頭式格式下靠信紙左邊位置。

[02:09.91]or ending with the right margin for indented style.

[02:12.95]在縮頭式格式下靠右邊位置。

[02:15.99]It is ususl to show the date in the order day/month/year(English practice) or month/day/year(American practice)

[02:22.64]英國(guó)人寫(xiě)日期的順序是日\(chéng)月\年,美國(guó)人寫(xiě)日期的順序是月\日\(chéng)年。

[02:29.29]Avoid giving a date in figures and abbreviations.

[02:32.36]寫(xiě)日期時(shí)要避免全部數(shù)字或英語(yǔ)的縮寫(xiě)。

[02:35.43]Inside Address

[02:37.04]封內(nèi)地址

[02:38.64]The inside address is typed directly below the date line at the left hand margin.

[02:42.19]封內(nèi)地址直接寫(xiě)在信封的左邊日期的下面。

[02:45.75]The inside address of a letter to an individual consists of the person's courtesy title.

[02:49.34]如果信是寫(xiě)給個(gè)人的,封內(nèi)地址包括禮貌尊稱(chēng)。

[02:52.93]name,business or executive title(it should be used immediately after the name) and address.

[02:58.02]姓名、職務(wù)稱(chēng)呼(緊跟在姓名之后)、地址:

[03:03.12]When the letter is to a group,the inside adress includes the full group name and the address.

[03:06.67]如果信是寫(xiě)給公司的,封內(nèi)地址包括公司全稱(chēng)和地址。

[03:10.22]Care should be taken to address the recipient exactly as on the envelope.

[03:14.04]特別要注意的是封內(nèi)地址與信封上的地址必須完全一致。

[03:17.85]Salutation

[03:18.95]稱(chēng)呼

[03:20.05]Salutation is place at the left margin two lines below the inside address and two lines above the body of the letter.

[03:25.68]稱(chēng)呼在封內(nèi)地址下面和正文上面,上下各空兩行,靠左。

[03:31.30]Considered a polite greeting with which a friendly business letter begins,the personal salutation must be appropriate for the first line of the inside address.

[03:38.44]友好的商業(yè)書(shū)信往往以貼切的問(wèn)候開(kāi)始,寫(xiě)給個(gè)人的信,稱(chēng)呼應(yīng)與封內(nèi)地址的禮貌尊稱(chēng)一致。

[03:45.57]If the letter is addressed to an individual,it is uaual to use.

[03:48.44]常用的有:

[03:51.31]Dear Mr.Smith

[03:52.88]尊敬的史密斯先生,

[03:54.45]Dear Ms.John

[03:56.02]尊敬的約翰女士,

[03:57.58]Dear Prof.Hobart

[03:59.70]尊敬的哈波特教授,

[04:01.82]Dear Dr.Walter

[04:03.40]尊敬的瓦爾特博士,

[04:04.98]The trend is towards Ms as the courtesy title for all women regardless of their marital status.

[04:09.59]如果信是寫(xiě)給女士的,無(wú)論她結(jié)婚與否,現(xiàn)在都趨向于用“Ms."作為禮貌尊稱(chēng)。

[04:14.20]When addressing a letter to a firm.Dear Sirs.Ladies and Gentlemen or Gentlemen(American English)would be used.

[04:20.24]如果是寫(xiě)給公司的信,稱(chēng)呼用"尊敬的先生們","女士先生們",美國(guó)人常用"先生們"。而事實(shí)上,"尊敬的先生\女士"被認(rèn)為更正式但不夠熱情。

[04:26.29]Attention Line

[04:27.38]經(jīng)辦人提示行

[04:28.46]An attention line is considered a part of the inside address

[04:30.80]"經(jīng)辦人姓名"欄一般也被認(rèn)為是封內(nèi)地址的一部分。

[04:33.14]and it leads the letter to a particular person or department when the letter is addressed to a company.

[04:37.24]經(jīng)辦人姓名表示寫(xiě)信人希望信到公司時(shí)能直接交給某具體人或具體部門(mén)。

[04:41.34]It is usually between the inside address and the salutation or above the inside address,as shown in examples.

[04:46.41]位置在稱(chēng)呼與封內(nèi)地址之間或封內(nèi)地址之上,例如:

[04:51.47]Attention:Inport Department

[04:53.04]請(qǐng)交進(jìn)口部經(jīng)辦

[04:54.61]For the attention of Mr.Donnan,Sales Manager

[04:57.21]請(qǐng)銷(xiāo)售經(jīng)理J.G.都南先生經(jīng)辦

[04:59.81]Attention of Mr.Standard,General Manager

[05:02.15]請(qǐng)總經(jīng)理斯坦德先生經(jīng)辦

[05:04.48]Subject Line

[05:06.09]標(biāo)題行

[05:07.70]The subject heading is regarded as a part of the body of a business letter.

[05:10.30]標(biāo)題被認(rèn)為是正廣的一部分。

[05:12.89]Usually it is in the upper case or initial capitals/underline and placed between the salutation and the body of a letter to call attention to what content the letter is about .For example:

[05:20.99]它通常用大寫(xiě)或第一個(gè)字母大寫(xiě)或加下劃線的形式,被放在稱(chēng)呼之正文之上,使收信人一看就知道信的主要內(nèi)容是什么。例如:

[05:29.09]Dear Ms.Smith

[05:30.15]親愛(ài)的史密斯女士,

[05:31.21]Our Catalogue No.2.

[05:32.50]我們的2號(hào)產(chǎn)品目錄

[05:33.79]Opening Sentence

[05:34.97]開(kāi)篇語(yǔ)

[05:36.14]The first paragraph of the body is introductory.

[05:38.09]正文的第一段往往具有介紹的特點(diǎn)。

[05:40.04]It will always begin with reference to the previous letter received and provide an introduction to what will discussed.

[05:44.16]通常以感謝對(duì)方先前的來(lái)信開(kāi)始,再介紹所要討論的事情。

[05:48.29]Here are examples as follows:

[05:50.15]現(xiàn)舉例如下:

[05:52.00](1)Your letter of 9"September addressed to our Beijing Branch Office has been passed on to us for attention.

[05:57.49]貴方9月9日寫(xiě)給我北京分公司的信已送往我處并閱。

[06:02.97](2)We refer to quotations of 8"October and our mail often of 1 "December regarding the supply of Speedo swimming caps.

[06:09.65]茲談及關(guān)于"Speedo"游泳帽的供貨事宜,我方于10月8日的報(bào)價(jià)和12月1日的去函報(bào)盤(pán)。

[06:16.32](3)We acknowledge,with thanks,receipt of your binding application form for the 76"International Exhibition in March,1998.

[06:22.30]我們非常感謝收到貴方參加1998年3月第76屆國(guó)際展覽會(huì)的具有約束力的申請(qǐng)表。

[06:28.28](4)We are pleased to inform you that the arrangements have now been made to ship the cotton underwear under you Order No.456.

[06:34.41]非常高興通知貴方456號(hào)訂單下的純棉內(nèi)衣的裝船事已經(jīng)安排妥。

[06:40.54](5)we regret up to the time of writing we have not heard anything from you about the shipment under the captioned contract.

[06:46.05]我們感到遺憾,直到寫(xiě)此信時(shí)仍沒(méi)有收到任何有關(guān)標(biāo)題提到的合同下的貨物的消息。

[06:51.56]Body of the Letter

[06:52.66]正文部分

[06:53.75]A body,where all the information is to be given ,usually falls into four Parts:opening,middle,future plan and closing.

[06:59.29]正文部分是所有信息資料的所在,正文一般有四部分:開(kāi)頭、中間未來(lái)計(jì)劃和結(jié)束。

[07:04.83]Messages should be stated and arranged logically.If necessary paragraphed appropriately.

[07:08.43]內(nèi)容的陳述要安排合乎邏輯,根據(jù)需要可適當(dāng)劃分段落。

[07:12.04]Closing Sentence

[07:13.33]結(jié)束語(yǔ)

[07:14.63]The closing paragraph,usually with a one-line sentence,refers to furure actions or expresses the good wishes.

[07:19.48]結(jié)束段落一般只有一句話,內(nèi)容有關(guān)未來(lái)行動(dòng)或美好祝愿。

[07:24.34]Caution should be taken here to avoid the closing beginning with a participle,a preposition or infinitive.The following are examples:

[07:29.88]結(jié)束段應(yīng)注意避免以下分詞、介詞或動(dòng)詞不定式開(kāi)始。例如:

[07:35.42](1)You close cooperation in this respect will be appreciated.In the meantime we wait your shipping advice by fax.

[07:40.21]我們對(duì)你們?cè)谶@方面的密切合作表示感謝,同時(shí)等待你們的裝運(yùn)通知的傳真。

[07:45.01](2)Your immediate attention to this matter will be appreciated.

[07:47.88]如蒙貴方立即注意這一事件,我們將非常感謝。

[07:50.75](3)Your further inquiry is awaited with interest.

[07:53.36]我們懷著極大的興趣等待貴方的進(jìn)一步詢問(wèn)。

[07:55.98](4)We assure you that all your inquiries will receive our prompt attention.

[07:58.94]我們向貴方保證所有你們的詢問(wèn)都會(huì)得到我方即時(shí)的關(guān)注。

[08:01.91](5)If you decide to take advantage of our offer,kindly cable your acceptance.

[08:04.73]如果貴方?jīng)Q定接受我方的報(bào)盤(pán),請(qǐng)以電傳告之接受。

[08:07.55]Complimentary Close

[08:08.53]信尾客套話

[08:09.51]The complimentary close is simply a polite way to end a letter.

[08:11.65]結(jié)尾謙稱(chēng)即一種結(jié)束寫(xiě)信的簡(jiǎn)單的禮貌方式。

[08:13.79]The expression for the complimentary close should match the salutation.

[08:16.40]結(jié)尾謙稱(chēng)應(yīng)與稱(chēng)呼一致。

[08:19.02]it appears in the middle of the page and two lines below the closing sentenced for indented layout while it starts at the left-hand margin for fully blocked letters.

[08:24.66]如果是縮頭格式的信,它寫(xiě)在信紙的中間,結(jié)束段落之下,空兩行;如果是完全齊頭格式,則靠左邊。

[08:30.30]Only the initial letter in the first word of any complimentary close is capitalized.

[08:33.68]任何結(jié)尾謙稱(chēng)用語(yǔ)都只大寫(xiě)第一個(gè)字的第一個(gè)字母。

[08:37.07]Postscript

[08:38.64]符言

[08:40.20]The signature mainly consists of the addresser's signature ,the typed name of his and his business title.

[08:44.80]簽名主要包括寫(xiě)信人的手簽名字、打印的名字和公司職務(wù)頭銜。

[08:49.40]The complimentary close may not be followed by the name of the company if it is previously printed on the letter-head.

[08:53.85]如果公司名稱(chēng)在信頭中已經(jīng)打印好,一般在謙稱(chēng)之后就可不用緊跟著公司名稱(chēng)。

[08:58.31]The addresser should sign the letter by hand and in ink above the typed name which the typed post title follows immediately.

[09:03.62]寫(xiě)信人用墨水手簽的名字在打印的名字之上,打印的職務(wù)頭銜緊隨其后。

[09:08.94]Signing on behalf of somebody else ,it is usual to wrote for .pp or per pro before the letter.

[09:14.04]如果替別人簽名,通常在簽名之前寫(xiě)上“代簽。

[09:19.15]Enclosure

[09:20.21]內(nèi)附

[09:21.27]Enc.Or Encs,is typed two lines spaces after the signature of the address when something is sent along with the letter.

[09:27.08]"內(nèi)附"字樣用于其他東西隨此信一同寄出時(shí),打印在簽名之后空兩行。

[09:32.89]An enclosure can be anything in the envelopie in addition to the message itself.

[09:35.43]信封內(nèi)除了信本身外,可以附寄任何東西。

[09:37.96]Examples are as follows:Enc:1 Price List.

[09:41.11]例如:價(jià)目表一份

[09:44.25]if the enclosed are more than one ,the number should be marked.

[09:46.57]如果附件不止一個(gè),應(yīng)標(biāo)明號(hào)碼。

[09:48.88]Postscript

[09:49.96]符言

[09:51.05]when you find something forgotten to be included in the letter body before the envelope is to be sealed up,you may state it after the signature in a postscript with a simple signarure again.

[09:57.63]加封信之前發(fā)現(xiàn)信中內(nèi)容有遺漏,可以在簽名之后"再啟",補(bǔ)上遺漏的事情,之后再簡(jiǎn)單簽名。

[10:04.21]The adding of a P.S should ,however,be avoided as far as possible

[10:07.57]"再啟"應(yīng)盡可能地避免。

[10:10.93]For examples:PS:the catalogue was sent to you on July 7.

[10:14.02]例如:再啟:目錄于7月7日寄給貴方。

[10:17.12]Full Block Form

[10:18.21]商業(yè)書(shū)信的格式

[10:19.31]Full block form and modified block form with indented paragraphs are the two main patterns of layout in current use.

[10:24.42]完全齊頭式和帶有縮頭式分段的改良齊頭是現(xiàn)在主要的兩種常用的書(shū)信格式。

[10:29.52]The former is now the most popular practice of displaying business letters.

[10:32.08]前者在商業(yè)書(shū)信中是目前最流行的。

[10:34.64]Its remarkable feature is that all typing lines including those for the date.

[10:37.27]其明顯的特點(diǎn)是所有的打印行,包括日期、

[10:39.90]inside name of address,salutation,subject heading ,each message paragraph and complimentary close,begin at the left-hand margin.

[10:45.68]封內(nèi)姓名和地址、稱(chēng)呼、事由、正文每段落和結(jié)尾謙稱(chēng),均從最左邊開(kāi)始并左對(duì)齊。

[10:51.47]Bussiness letter with the full block form,along with open punctuation or mixed punctuation,are paragraphed by equal line spaces.

[10:56.60]完全齊頭式的商業(yè)書(shū)信格式采用開(kāi)放式或混合式的標(biāo)點(diǎn)符號(hào),段落之間空行相同。

[11:01.73]For this letter-style the open punctuation is used ,the end of the date line,the inside address lines,the salutation,the complimentary close and the signature block lines are unpunctuated,

[11:10.26]采用開(kāi)放式標(biāo)點(diǎn)符號(hào)的商業(yè)書(shū)信,日期、封內(nèi)地址、稱(chēng)呼、結(jié)尾謙稱(chēng)和簽名沒(méi)有標(biāo)點(diǎn)符號(hào),

[11:18.79]but a comma is necessary between the day and year in the date line and the full stop is retained after the abbreviation such as Co.Inc.and Ltd.

[11:25.43]但是日子和年份之間仍有逗號(hào),像Co.,Inc和Ltd.這樣的縮寫(xiě)式之后仍保留句號(hào)。

[11:32.06]while the mixed punctuation pattern,the most welcomed style today,requires an absence of punctuation marks from the date line,the inside address lines and the signature block lines

[11:39.14]混合式標(biāo)點(diǎn)是今天最受歡迎的,它要求日期、封內(nèi)地址、簽名都省去標(biāo)點(diǎn)符號(hào),

[11:46.22]except a colon or comma after the salutation and the complimentary close.

[11:49.29]但稱(chēng)呼、結(jié)尾謙稱(chēng)之后的冒號(hào)或者逗號(hào)仍保留。

[11:52.36]Indented style is the tradition British practice with the heading usually in the middle and the date on the right-hand side.

[11:57.11]縮頭式是傳統(tǒng)的英式做法,信頭在中間,日期在右邊。

[12:01.87]The complimentary close may be in the center or commence at the center point.The mixed punctuation is often used.

[12:05.77]結(jié)尾謙稱(chēng)在中間或從中心開(kāi)始,經(jīng)常采用混合式標(biāo)點(diǎn)符號(hào)。

[12:09.68]Writing Rules for Business Letters

[12:11.25]商業(yè)書(shū)信的寫(xiě)作規(guī)則

[12:12.81]Business correspondence is still a basic activity involved in trade,and remains a very important form of communication even nowadays.

[12:18.85]商業(yè)書(shū)信即使在今天仍然是基本的貿(mào)易活動(dòng),是非常重要的溝通方式。

[12:24.88]They deliver their companies images to the public.

[12:26.75]通過(guò)往來(lái)貿(mào)易書(shū)信公司向公眾展示自己的形象。

[12:28.62]Business letters are often an arrangement or regarded as evidence of a contract.

[12:31.62]商業(yè)書(shū)信經(jīng)常是一種活動(dòng)安排,也被視為一份合同的契據(jù)。

[12:34.63]They are written for information exchange and bridge over the desires between buyers and sellers.

[12:37.96]它在買(mǎi)賣(mài)雙方之間搭起了一座橋梁,成為交流信息的重要工具。

[12:41.29]The most effective letter should be easy to read and easy to understand .They must be friendly and courteous.

[12:45.94]最好的信應(yīng)是易讀易懂,友好而客氣。

[12:50.59]We should bear in mind the point that business letters play an important role in the development of good will and friendly trade relationships.

[12:55.47]我們必須始終記著這一點(diǎn),商業(yè)書(shū)信對(duì)于發(fā)展友好貿(mào)易關(guān)系起著很重要的作用。

[13:00.36]Generally speaking,we need to apply some specific writing principles while writing a business letters.

[13:04.48]總而言之,當(dāng)寫(xiě)作商業(yè)書(shū)信時(shí),應(yīng)注意遵守其特有的寫(xiě)作規(guī)則。

[13:08.61]They're:consideration,completeness,correctness,concreteness,conciseness,clarity and courtesy.

[13:15.19]即:體貼、完整、正確、具體、簡(jiǎn)明、清楚、客氣。

[13:21.78]Consideration

[13:22.60]體貼

[13:23.42]Try to put yourself in his or her place to give consideration to his or her wishes,demands,interests and diffuculties.

[13:29.50]試著站在對(duì)方的立場(chǎng)去考慮它們各種不同的愿望、要求、興趣和困難。

[13:35.57]find the best way to express your better understanding and present the message.

[13:38.61]找出最好的辦法來(lái)表達(dá)你的理解和想法。

[13:41.66]That enables a request to be refused without killing all hope of business or allows a refusal to do a favor to be made without harming friendship.

[13:47.74]這可以使我們拒絕要求而保存繼續(xù)生意往來(lái)的希望,拒絕幫忙而不傷害友情。

[13:53.83]Correctness

[13:54.95]正確

[13:56.08]Correctness means not only proper expressions with correct grammar,punctuation and spelling but also appropriate tone which is a help to achieve the purpose.

[14:01.87]恰到好處表達(dá)的同時(shí),要注意語(yǔ)法、標(biāo)點(diǎn)符號(hào)和拼寫(xiě)是否正確,此外,采用合適的語(yǔ)氣會(huì)有助于達(dá)到目的。

[14:07.67]It likes to convey the real message in a way that will not cause offence even of it is a complaint or an answer to such a letter.

[14:12.79]語(yǔ)氣如果正確就既傳達(dá)了本意又不得罪人,即使是一封投訴信或回復(fù)投訴信也可能收到同樣的效果。

[14:17.91]Bussiness letters must be factual information.

[14:19.99]商業(yè)書(shū)信的內(nèi)容必須是實(shí)事求是的信息。

[14:22.07]accurate figures and exact terms in particular,

[14:24.63]尤其是精確的數(shù)字和嚴(yán)格準(zhǔn)確的術(shù)語(yǔ)。

[14:27.19]for they involve the right,the duties and the interest of both sides often as the base of all kinds of documents.

[14:32.27]因?yàn)樗鼈兘?jīng)常作為各種單據(jù)的依據(jù)涉及到買(mǎi)賣(mài)雙方的權(quán)利、責(zé)任和利益。

[14:37.35]Therefore we should not understate nor overstate.

[14:39.45]因此我們既不能過(guò)于保守也不能太過(guò)分。

[14:41.55]as understatement might lead to less confidence and hold up the trade development.

[14:44.66]因?yàn)檫^(guò)于保守會(huì)引起信心不足而對(duì)貿(mào)易造成不利。

[14:47.77]while overstatement throws you into an awkward position.

[14:50.31]相反,說(shuō)話太過(guò)分會(huì)使自己陷入尷尬境地。

[14:52.84]Completeness

[14:53.94]完整

[14:55.03]As you work hard for completeness ,keep the folowing guidelines in mind:

[14:57.62]當(dāng)你努力使自己的信寫(xiě)得全面而完整時(shí),可以問(wèn)一問(wèn)自己以下幾個(gè)問(wèn)題:

[15:00.21]why do you write the letter,what are the facts supporting the reasons.

[15:03.29]為什么寫(xiě)這封信?陳述所依據(jù)的事實(shí)根據(jù)是什么?

[15:06.37]whether you have answer all the questions asked or not and what the reader is expected to do.

[15:10.21]是否已回答了所提出的所有問(wèn)題?收信人期待的下一步是什么?

[15:14.05]Concreteness

[15:14.86]具體

[15:15.67]What the letter comes to should be specific ,definite rather than vague,abstract and general.

[15:19.13]信應(yīng)寫(xiě)得具體、明確而不能含糊、抽象和籠統(tǒng)。

[15:22.59]Take ,for example,some qualities or characters of goods that should be shown with exact figures and avoid words like short,long or good.

[15:28.24]比如,商品的質(zhì)量和特征要用準(zhǔn)確的數(shù)字,避免使用“好和短、長(zhǎng)"這樣的字眼。

[15:33.88]Give specific time (with date,month,year and even offer hour,minute if necessary)

[15:37.44]時(shí)期要具體,用年月日標(biāo)明,甚至必要時(shí),小時(shí)分鐘也應(yīng)明確。

[15:41.01]But avoid expressions such as yesterday,next month,immediately and etc.

[15:44.85]避免使用諸如"昨天"、"下個(gè)月"、"馬上"等表達(dá)用語(yǔ)。

[15:48.69]Conciseness

[15:49.76]簡(jiǎn)明

[15:50.83]Conciseness means complete message but briefest expression with no sacrificing carity or courtesy.

[15:55.90]信的內(nèi)容應(yīng)完整、簡(jiǎn)潔而不失清楚、委婉客氣。

[16:00.97]A good business letter should be precise and to the point.

[16:02.55]一封好的商業(yè)書(shū)信應(yīng)該是明確的、直截了當(dāng)?shù)摹?/p>

[16:04.13]Single words are more efficient than phrases.

[16:05.67]單詞比短語(yǔ)頻率高。

[16:07.21]Wordy languages and redundancy require more time and money to type and to read.

[16:10.29]贅言繁語(yǔ)打印、閱讀起來(lái),既花錢(qián)又費(fèi)時(shí)。

[16:13.37]They are not what modern business people want.

[16:14.98]不受現(xiàn)代人歡迎。

[16:16.59]Clarity

[16:17.15]清楚

[16:17.71]Keep constantly in mind what you want to say in your letter.

[16:19.54]對(duì)想在信中說(shuō)的事情要始終做到心里明白。

[16:21.37]It is welcomed if you express yourself clearly and directly in the simplest language.

[16:24.16]用最容易的語(yǔ)言,清楚、直接地表達(dá)自己的思想是普遍受人歡迎的。

[16:26.96]Plain,simple words are more easily understood.

[16:28.85]簡(jiǎn)單平易的字句比較容易理解。

[16:30.75]A properly paragraphed message is required for the purpose of clarity.

[16:33.10]適當(dāng)?shù)姆侄问箖?nèi)容條理清晰。

[16:35.45]For instance,we use semimonthly instead of bimonthly for two times a month,because bimonthly may mean both two times a month and once every two month.

[16:42.81]例如:表達(dá)"一個(gè)月兩次"我們用semimonthly而不用bimothly,因?yàn)閎imonthly既可能表示"一個(gè)月兩次"又可能表示"兩個(gè)月一次"。

[16:50.18]Courtesy

[16:50.78]客氣

[16:51.38]Courtesy means to show tactfully in your letters the honest friendship,thoughtful appreciation,sincere politeness,considerate understanding and heartfelt respect.

[16:58.17]在信中非常巧妙地表示出坦誠(chéng)的友情、誠(chéng)懇的感謝、真誠(chéng)的禮貌、周全的理解和由衷的尊敬。

[17:04.97]Answer letters in good time and write to explain why is you fall to do it promptly.

[17:08.08]回信要及時(shí),不能迅速回復(fù)解釋原因。

[17:11.18]Even if you don't think the recipient is right,you should still respond tactfully and politely.

[17:14.54]即使真的認(rèn)為對(duì)方不對(duì),回信也應(yīng)該禮貌,方式得體。

[17:17.90]Sometimes it is a help to use you-attitude instead of I-attitude.

[17:20.98]有時(shí)第二人稱(chēng)比第一人稱(chēng)更有助于做到這些。

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