1.挑選積極的環(huán)境
The most talented people in any industry are in demand and have options where they want to work. A high-trust environment fosters what some call psychological safety, resulting in a more open and collaborative work culture.
任何行業(yè)都需要最有天賦的人,他們能選擇理想的工作地點(diǎn)。信任度高的工作環(huán)境能培養(yǎng)心理安全感,從而形成更開(kāi)放合作的工作文化。
2. Demonstrate concern
2.表現(xiàn)出關(guān)心
Trust operates on multiple levels: at a company level in terms of culture, at a team level in regard to the relationships among the members, and at an interpersonal level between two people. By showing you care about your colleagues, others will begin to trust and a relationship of mutual trust can build.
信任有多個(gè)層面:就文化而言體現(xiàn)在公司層面,就員工關(guān)系而言體現(xiàn)在團(tuán)隊(duì)層面,兩個(gè)人之間體現(xiàn)在人際關(guān)系層面。你關(guān)心同事,其他人就開(kāi)始信任你,也就能建立起相互信任的關(guān)系。
3. Be self-revealing
3.自我表露
Within limits, sharing a bit about who you are can be extremely helpful. Especially for leaders or managers, sharing a story about a time you may have failed and what you learned from it can build camaraderie and trust.
在一定限度內(nèi)讓別人了解一點(diǎn)真實(shí)的你非常有好處。尤其對(duì)領(lǐng)導(dǎo)或管理者來(lái)說(shuō),分享一段你的失敗經(jīng)歷和你學(xué)到的經(jīng)驗(yàn)?zāi)軒湍憬⒂颜x和信任。
4. Strive for competency
4.盡量勝任
Employees should strive to be seen as competent in their role. This means having there quisite knowledge, skills, and abilities in his or her area. Employees should focus on their competence, values, and benevolence in order to build trust.
員工應(yīng)該爭(zhēng)取勝任自己分內(nèi)的工作。這意味著你要有該領(lǐng)域必要的知識(shí)、技能和能力。員工應(yīng)該關(guān)注自己是否勝任、自身價(jià)值和善行,以便建立信任。
5. Manage expectations
5.控制好期望值
Set realistic expectations and trust in the competence of others. Strive for clarity regarding what you expect from others and what they expect from you.
你要設(shè)定符合實(shí)際的期待值,并且相信他人能做到。明確自己對(duì)他人的期待以及他人對(duì)你的期待。
6. Establish boundaries
6.明確界限
To clarify boundaries, clearly define roles and responsibilities and be sure that people understand what they are responsible for.
為了明確界限,你可以明確地定義角色和職責(zé)并確信人們明白自己的責(zé)任。
7. Set an example
7.樹(shù)立榜樣
This means listen and consider others’ ideas with an open mind and be respectful of all employees. The leader has to serve as a role model. He or she has to be seen as credible.
這意味著你要虛心地傾聽(tīng)并思考他人的想法并尊重所有員工。領(lǐng)導(dǎo)要以身作則,要可靠。
8. Understand the role of emailing
8.明白電子郵件的作用
Even if a colleague is working hard, his e-mail correspondent doesn’t know it. If you work virtually, show up in person for key meetings as much as possible because visual cues are key for trust.
即使一個(gè)同事工作努力,但和他靠電子郵件聯(lián)系的人卻不知情。如果你真的工作了,就盡可能多親自出席重要會(huì)議,因?yàn)橐曈X(jué)接觸是信任的關(guān)鍵。
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