Depending on your age and memory, it was a week of radically new or reassuringly old developments in the advertising industry. To Mark Zuckerberg, the boss of Facebook, a popular social-networking website, it was the former. Standing in front of about 250 mostly middle-aged advertising executives on 6th November, he announced that Facebook was offering them a new deal. “For the last hundred years media has been pushed out to people,” he said, “but now marketers are going to be a part of the conversation.” Using his firm's new approach, he claimed, advertisers will be able to piggyback on the “social actions” of Facebook users, since “people influence people”.
Mr. Zuckerberg's underlying idea is hardly new. But, says Randall Rothenberg, the boss of the Interactive Advertising Bureau, a trade association, the announcements this week by Facebook and its larger rival, MySpace, which has a similar ad system, could amount to a big step forward in conversational marketing. If new technologies that are explicitly based on social interactions prove effective, he thinks, they might advance web advertising to its fourth phase.
From the point of view of marketers, the existing types of online ads already represent breakthroughs. In search, they can now target consumers who express interest in a particular product or service by typing a keyword; they pay only when a consumer responds, by clicking on their ads. In display, they can track and measure how their ads are viewed and whether a consumer is paying attention better than they ever could with television ads. Yet now the holy grail of observing and even participating in consumers' conversations appears within reach.
The first step for brands to socialise with consumers is to start profile pages on social networks and then accept “friend requests” from individuals. On MySpace, brands have been doing this for a while. For instance, Warner Bros, a Hollywood studio, had a MySpace page for 300, its film about Spartan warriors. It signed up some 200,000 friends, who watched trailers, talked the film up before its release, and counted down toward its DVD release.
Facebook, from this week, also lets brands create their own pages. Coca-Cola, for instance, has a Sprite page and a “Sprite Sips” game that lets users play with a little animated character on their own pages. Facebook makes this a social act by automatically informing the player's friends, via tiny “news feed” alerts, of the fun in progress. Thus, at least in theory, a Sprite “experience” can travel through an entire group, just as Messrs Lazarsfeld and Katz once described in the offline world.
In many cases, Facebook users can also treat brands' pages like those of other friends, by adding reviews, photos or comments, say. Each of these actions might again be communicated instantly to the news feeds of their clique. Obviously this is a double-edged sword, since they can just as easily criticise a brand as praise it. Facebook even plans to monitor and use actions beyond its own site to place them in a social context. If, for instance, a Facebook user makes a purchase at Fandango, a website that sells cinema tickets, this information again shows up on the news feeds of his friends on Facebook, who might decide to come along. If he buys a book or shirt on another site, then this implicit recommendation pops up, too.
1. The fourth phase of web advertising is _____.
[A] creating brands' own pages on social-networking websites
[B] the strategy of conversational marketing
[C] online advertising through various means
[D] interactive advertising
2. The new advertising model makes breakthrough in _____.
[A] allowing marketers to find consumers with a keyword
[B] providing marketers access to measure their ads' effectiveness
[C] encouraging consumers to have more commun-ication and interaction
[D] endowing marketers with the right of creating their own pages
3. The case of Warner Bros implies that _____.
[A] MySpace is having a step further than Facebook
[B] the “friend request” approach is effective
[C] some initial steps of the new advertising model have been taken
[D] this kind of advertising model fits the film industry
4. About Facebook, which one of the following statements is TRUE?
[A] It has reached a consensus with MySpace in pushing forward the new advertising model.
[B] It is marching into a new phase of the advertising industry based on its expertise in advertisement.
[C] It will make full use of the social actions of its users in the new advertising model.
[D] It provides customized service to commercial organizations to facilitate their success.
5. Facebook's principle of “people influence people” is best reflected in its _____.
[A] special pages for famous brands like Coca-cola
[B] “Sprite Sips” game on the Sprite page
[C] tiny alerts of news feeds
[D] profile pages and “friends request” to socialize people
1. The fourth phase of web advertising is _____.
[A] creating brands' own pages on social-networking websites
[B] the strategy of conversational marketing
[C] online advertising through various means
[D] interactive advertising
1. 網(wǎng)絡(luò)廣告的第四個階段為 _____。
[A] 在社交網(wǎng)站上制作品牌自己的網(wǎng)頁
[B] 對話式的營銷戰(zhàn)略
[C] 以各種方式進(jìn)行的在線廣告
[D] 互動性廣告
答案:D 難度系數(shù):☆☆☆
分析:推理題。文章第二段提到,如果基于社會互動的新技術(shù)效果比較好的話,那么就可以把網(wǎng)絡(luò)廣告推向第四階段。第三段又提到,目前已有的網(wǎng)絡(luò)廣告的種類已經(jīng)體現(xiàn)了突破。但是,目前觀察甚至是參與顧客會話的目標(biāo)仿佛近在咫尺了。由此可以看出,下一步就是這種會話式的網(wǎng)絡(luò)廣告,因此,答案D最為符合。
2. The new advertising model makes breakthrough in _____.
[A] allowing marketers to find consumers with a keyword
[B] providing marketers access to measure their ads' effectiveness
[C] encouraging consumers to have more communication and interaction
[D] endowing marketers with the right of creating their own pages
2. 新的廣告模式做出的突破是在 _____。
[A] 允許商人用關(guān)鍵詞就可以找到客戶
[B] 為商人提供衡量他們廣告效益的途徑
[C] 鼓勵顧客們進(jìn)行更多的交流和互動
[D] 賦予商人制作自己網(wǎng)頁的權(quán)利
答案:C 難度系數(shù):☆☆☆
分析:細(xì)節(jié)題。要注意不要把本題和以前的網(wǎng)絡(luò)廣告做出的突破混淆,第三段提到的兩個突破,也就是選項A和B是目前網(wǎng)絡(luò)廣告已經(jīng)做出的突破,而新的突破在第三段中也提到了,是允許商家和用戶進(jìn)行會話互動,因此選項C符合題意。D只是實現(xiàn)這個突破的手段。
3. The case of Warner Bros implies that _____.
[A] MySpace is having a step further than Facebook
[B] the “friend request” approach is effective
[C] some initial steps of the new advertising model have been taken
[D] this kind of advertising model fits the film industry
3. 華納兄弟的例子說明了 _____。
[A] MySpace比Facebook先進(jìn)了一步
[B] “交友請求”的方法比較有效
[C] 新的廣告模式方面已經(jīng)有了一些初步的進(jìn)展
[D] 這種新的廣告模式適合電影業(yè)
答案:C 難度系數(shù):☆☆
分析:推理題。根據(jù)上下文,實踐新廣告模式的第一步就是在網(wǎng)上開設(shè)網(wǎng)頁,然后又說一些品牌已經(jīng)在MySpace上這樣做了,接著就提到華納兄弟的例子。由此可以看出,這個例子是為了說明本段的中心意思,就是進(jìn)行廣告模式的初期步驟,因此選項C符合題意。
4. About Facebook, which one of the following statements is TRUE?
[A] It has reached a consensus with MySpace in pushing forward the new advertising model.
[B] It is marching into a new phase of the advertising industry based on its expertise in advertisement.
[C] It will make full use of the social actions of its users in the new advertising model.
[D] It provides customized service to commercial organizations to facilitate their success.
4. 關(guān)于Facebook,下列哪個陳述是正確的?
[A] 它已經(jīng)和MySpace達(dá)成共識,聯(lián)合起來推進(jìn)新的廣告模式。
[B] 基于其在廣告業(yè)務(wù)上的專業(yè)性,它正在邁入廣告行業(yè)的新階段。
[C] 在新的廣告模式中,它將充分利用用戶的社會活動。
[D] 它為商業(yè)機(jī)構(gòu)提供了定制服務(wù),從而幫助它們?nèi)〉贸晒Α?br />
答案:C 難度系數(shù):☆☆☆☆
分析:細(xì)節(jié)題。選項A,雖然文中提到了Facebook和MySpace在進(jìn)行一些相似的舉措,但是文章第二段就指出它們是競爭對手,也未提到它們達(dá)成共識和聯(lián)合行動,因此該陳述不正確。選項B,從文章可以看出,它一直在從事廣告業(yè),但沒有明確提出它的expertise。選項C,在文章第一段公司老總跟客戶就提到這一點,它自身目前的一些舉措也反映了這點。選項D,文章中提到了它們的服務(wù)幫助企業(yè)走向成功,但是卻沒有明確地提到customized service。因此,選項C為正確答案。
5. Facebook's principle of “people influence people” is best reflected in its _____.
[A] special pages for famous brands like Coca-cola
[B] “Sprite Sips” game on the Sprite page
[C] tiny alerts of news feeds
[D] profile pages and “friends request” to socialize people
5. Facebook的“人影響人”的理念在 _____ 上體現(xiàn)得最為充分。
[A] 為向可口可樂這樣的著名品牌提供的特殊網(wǎng)頁
[B] 雪碧網(wǎng)頁上的“雪碧吮吸”游戲
[C] 一些小的新聞提示
[D] 為了幫助人們社交的個人主頁和“交友請求”
答案:C 難度系數(shù):☆☆☆☆
分析:推理題。所有的選項都是文章最后兩段提到的內(nèi)容??煽诳蓸泛脱┍痰木W(wǎng)頁以及雪碧游戲都是一種手段和媒介,主要還是要讓其用戶通過“新聞提示”來互相知道朋友間的交易活動,這樣朋友間就可能因為身邊的人買了某種東西也去購買。因此,這種理念在“新聞傳播”上得到了最充分的體現(xiàn)。選項D雖然也可以體現(xiàn)這樣的理念,但不如選項C體現(xiàn)得更充分。因此,正確答案為C。
這一周對于廣告行業(yè)來說,可能意味著全新的發(fā)展,但也可能是舊模式的發(fā)展,這要視人們的年齡和記憶而定。對于熱門社交網(wǎng)站Facebook的老總Mark Zuckerberg來說,就是全新的發(fā)展。11月6日,他站在大約250名中年廣告經(jīng)理面前,宣布Facebook將為他們提供一個新項目。“在過去的百年中,媒體被推到人們面前,”他說,“然而今天,商人們也將成為這場對話中的一員。”他聲稱,若采用該公司的新措施,廣告客戶就可以借用Facebook用戶的“社會行為”,因為“人可以影響人”。
Zuckerberg先生的基本觀點并不是很有新意。但是,一家名為互動廣告局貿(mào)易協(xié)會的老總Randall Rothenberg認(rèn)為,F(xiàn)acebook和其較大的對手——擁有相似廣告體系的MySpace在本周發(fā)布的宣言將在對話市場營銷中向前邁出一大步。他認(rèn)為,如果基于社會互動的新技術(shù)被證明有效的話,他們或許就可以將網(wǎng)絡(luò)廣告推向第四階段。
從商人的角度來說,現(xiàn)有的各類網(wǎng)絡(luò)廣告已經(jīng)體現(xiàn)了突破。他們現(xiàn)在通過輸入關(guān)鍵詞就可以鎖定對某種產(chǎn)品或服務(wù)感興趣的顧客,但只有當(dāng)顧客做出反應(yīng),也就是點擊了他們的廣告后,商人才付費(fèi)。在展示中,他們可以跟蹤和測定其廣告是如何被顧客瀏覽的,以及相比電視廣告來說,顧客是否更關(guān)注網(wǎng)絡(luò)廣告。然而,目前觀察甚至是參與顧客會話的目標(biāo)仿佛近在咫尺了。
品牌和顧客取得交流的第一步,就是在社交網(wǎng)絡(luò)上啟動個人主頁,從而可以從個人那里接受“交友請求”。一些品牌在MySpace上這樣做已經(jīng)有一段時間了。比如,好萊塢電影公司華納兄弟在MySpace上有一個專門的頁面服務(wù)于《300》,這是一部關(guān)于斯巴達(dá)勇士的電影。有20萬人注冊成為該網(wǎng)頁的朋友,這些人觀看影片的宣傳片,在影片放映前進(jìn)行討論,對DVD的發(fā)行進(jìn)行倒計時。
從這周起,F(xiàn)acebook也允許品牌在其網(wǎng)站上制作自己的網(wǎng)頁。比如,可口可樂已經(jīng)開設(shè)了一個雪碧的網(wǎng)頁,還有一個“雪碧吸吮”的游戲,用戶可以在其網(wǎng)頁上用一個小小的動畫角色來玩這個游戲。Facebook通過小的“新聞”提示,自動通知玩家的朋友這種游戲的趣味,使之成為一種社會行為。這樣,至少在理論上來說,雪碧“經(jīng)驗”可以穿越整個群體,正如Messrs Lazarsfeld和 Katz曾經(jīng)在線下世界所描述的那樣。
在許多情況下,F(xiàn)acebook的用戶也可以像對待其他朋友的網(wǎng)頁一樣對待品牌的網(wǎng)頁,比如可以增加評論、照片或者意見,而且每個活動都可以馬上傳到他們小圈子的新聞地帶。很顯然,這是一把雙刃劍,因為他們可以輕易地批評一個品牌,也可以表揚(yáng)一個品牌。Facebook甚至計劃要在自己的網(wǎng)站之外也采取一些行動,從而將之置于一個社會環(huán)境中。比如,假設(shè)一個Facebook的用戶在賣電影票的網(wǎng)站Fandango上購買了電影票,這個信息就會出現(xiàn)在這個人在Facebook上的朋友新聞地帶中,他們也可能會決定一起去。如果該用戶在另外一個網(wǎng)站買了一本書或一件襯衫,這種暗示性的推薦也會出現(xiàn)。