1. Please don't smoke here.
請不要在這邊抽煙。
2. I'm afraid it's against the hotel's regulations.
這是違反飯店規(guī)章制度的。
3. What do you think of our service?
您對我們的服務(wù)有什么意見?
4. Thank you for your comments (compliment, suggestions).
謝謝您給我們的意見(贊揚、建議)。
5. In our hotel we don't accept tips.
我們飯店是不收小費的。
It's our pleasure to serve our guests well.
我們?yōu)槟転榭腿朔?wù)好而感到高興。
Thank you all the same.
然而,還是要謝謝您。
6. I'm afraid you'll have to pay for the damage.
您必須賠償。
7. Thank you for telling us about it.
謝謝您告訴我們。
8. I'll look into the matter right away.
我馬上去處理這件事情。
9. I assure you it won't happen again.
我保證此類事情不會再發(fā)生。