2017年上半年大學(xué)英語(yǔ)六級(jí)口語(yǔ)場(chǎng)景練習(xí)：應(yīng)對(duì)投訴

　　口語(yǔ)練習(xí)1

　　Something goes wrong with the delivery procedure.

　　發(fā)貨程序上出了問題。

　　We prefer a definite date.

　　我們需要確切的日期。

　　Surely it's also probable that the sea water got intothe wooden cases and damaged the goods.

　　當(dāng)然也有可能是海水滲進(jìn)了木箱而將貨物損壞。

　　It is evident that the goods damage is led by uncivilized transportation.

　　很明顯，貨物損壞是由于野蠻搬運(yùn)造成的。

　　口語(yǔ)練習(xí)2

　　We should settle the dispute through negotiations without resorting to legalproceeding.

　　我們應(yīng)該通過談判來解決糾紛，不要訴諸法律了。

　　We will think about it.

　　我們會(huì)考慮的。

　　We prefer to resolve disputes by amicable conciliation between two parties.

　　我們?cè)敢馔ㄟ^友善的和談來解決雙方的爭(zhēng)端。

　　As a matter of fact, most disputes can be settled in a friendly way.

　　事實(shí)上，大多數(shù)爭(zhēng)端是可以通過友好的方式來解決的。