Unable to answer a customer
A: Excuse me? Are you listening to me?
B: Yes, sir. I understand why you’re upset, sir.
A: Well then, do something about it!
B: I am very sorry, sir. But, at the moment, there is really nothing I can do. As soon as my supervisor comes in, I will contact you.
無(wú)法答復(fù)顧客
A:喂?你在聽我講話嗎?
B:是的,先生。我明白您為什么惱火。
A:那好,你怎么辦?
B:非常抱歉,先生。可這會(huì)兒我的確無(wú)能為力。我的上級(jí)一來(lái),我立刻就跟您聯(lián)系。