辦公室英語(yǔ)會(huì)話(huà)Speaking with an anger client 讓客戶(hù)息怒

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Speaking with an anger client
A: Hello. I need to speak with Allan Cartwright.
B: This is he. May I help you?
A: I certainly hope so, I am about to stop doing business with your office.
B: I’m very sorry, Madam. Can you tell me what the problem is over the phone or would you like me to go to your office?

讓客戶(hù)息怒
A：你好，我想找阿倫·卡特萊特講話(huà)。
B：我就是，我能效勞嗎？
A：我當(dāng)然希望如此。我要停止和你們做生意了。
B：非常抱歉，夫人。您能在電話(huà)里告訴我是什么問(wèn)題嗎？或者您希望我到您辦公室去一趟？