禮節(jié)美語(yǔ):223 Body Language 1

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公司主管Andy向銷(xiāo)售部門(mén)的Sara和James介紹咨詢(xún)顧問(wèn)Monica. Andy說(shuō)，

Andy: Both of you are among our company's top salespeople. But we can always improve, right? I'd like you to meet Monica Wolf...Monica is a business consultant specializing in body language.

Monica: Hello, Sara. Hello, James. It's great to be here!

Sara: Hello, Monica. You know, I've never really considered how body language affects business.

James: I read a book about body language once, but the book mainly discussed how using proper body language can help you get a date.

Monica是商業(yè)咨詢(xún)師，business consultant, 專(zhuān)長(zhǎng)研究body language肢體語(yǔ)言。大家相互認(rèn)識(shí)后，Sara說(shuō)她從沒(méi)覺(jué)得肢體語(yǔ)言會(huì)對(duì)做生意有什么影響，James也說(shuō)，他倒是讀過(guò)一本關(guān)于肢體語(yǔ)言的書(shū)，但那是教讀者如何 get a date 找個(gè)約會(huì)的對(duì)象，date作為名詞，可以指約會(huì)，也可以指跟你約會(huì)的那個(gè)人。Monica聽(tīng)后說(shuō)：

Monica: Actually, if you think about it, each time you meet a client you're asking them to trust you. It's the same idea when you like someone...you have to make them trust you before they can fall in love with you.

A: You might not think consciously about it, but body language accounts for more than 50% of the message that you're trying to get across.

Monica: Andy is right. Once you've mastered basic body language skills you'll be surprised at how much more effective you will be. Let's take the first point: posture. If you walk into a room with your stomach in, your chest out, your shoulders back and your head high, each one of these signals sends a message saying: "I'm in command of this situation. You can trust me."

Monica說(shuō)：爭(zhēng)取客戶(hù)和追求愛(ài)人其實(shí)差不多，都得先讓對(duì)方信任你才行。Andy補(bǔ)充說(shuō)，一個(gè)人在交流過(guò)程中，想要傳達(dá)給對(duì)方的信息有一半以上靠的是肢體語(yǔ)言。

to get something across，是把意思傳達(dá)給對(duì)方，比如說(shuō)I was only trying to get my point across. 我只不過(guò)是想把我的看法告訴你。

Monica說(shuō)，能熟練使用肢體語(yǔ)言也會(huì)對(duì)工作有很多幫助。首先是體態(tài)，走進(jìn)房間時(shí)，要收腹、挺胸、抬頭，這就等于是在說(shuō)，一切都在我的控制之下，你們可以相信我。Andy 接著說(shuō)：

Andy: When I was hiring salespeople there were several that didn't make the cut. I think one of the main reasons I didn't hire them was because they slouched. It looked like they weren't comfortable, and therefore I couldn't trust them.

Monica: The next most important thing in business is the handshake. You should hold the person's hand firmly and shake a maximum of three times, all while maintaining constant eye contact.

Andy也認(rèn)為一個(gè)人的站姿很重要，他雇人的時(shí)候，就曾因?yàn)閼?yīng)聘者低頭含胸，所以沒(méi)被雇用，they didn't make the cut. to make the cut 意思是符合標(biāo)準(zhǔn)，達(dá)標(biāo)， to make the cut 這個(gè)短語(yǔ)常用在體育中，特別是高爾夫球比賽，指晉級(jí)到下一階段的比賽中去。Monica說(shuō)，除了儀表體態(tài)，握手也很有講究，一定要握緊，同時(shí) maintain constant eye contact 一直注視著對(duì)方的眼睛。還有哪些需要注意的地方呢?我們下次繼續(xù)聽(tīng)。