1, The information desk is at the gate, you can make inquiries there.
2, When do you open?
3, Are you open after five in the afternoon?
4, What floor is the men's clothing on?
5, Where is ladies' wear?
6, Do you have shoes here?
7, On which floor do you sell shoes?
8, Where is the coat department?
9, What do you sell on the fifth floor?
10, Does the elevator stop?
11, Is there a lift here, please?
12, Where do I return bottles?