確保工作中有效溝通的7種方法

確保工作中有效溝通的7種方法

Sometimes spotting barriers to communication at work can be fairly easy. When miscommunication is left unaddressed, you may see it in the form of workplace conflict or decreased productivity. There’s a tendency for miscommunication to happen when there is little transparency. And sometimes this may be unintentional.

有時候發(fā)現(xiàn)工作中經常出現(xiàn)溝通的障礙，當溝通不暢這一問題得不到解決時，你可能會看到職場沖突或工作效率下降。當缺乏透明度時，往往會發(fā)生溝通不暢，有時這可能是無意的。

Many people think they are effective communicators because they went to school or have a certain amount of work experience, but in reality they still struggle to influence others with their message. The result of ineffective communication is missed opportunity, lost time and wasted resources – all because they didn’t have high impact conversations.

許多人認為他們是有效的溝通者，因為他們上學學過或有一定的工作經驗，但實際上，他們仍然努力用他們的信息影響他人。無效溝通的結果是錯失機會、浪費時間和資源——所有這些都是因為他們沒有進行高影響力的對話。

You may notice a number of factors influencing clear, effective, and transparent communication at work: personal characteristics, physical distance, the message itself, context, jargon used and culture. Below are 7 ways to ensure effective communication at work so that you can create an efficient, productive and inclusive work environment.

在工作中，你可能會注意到一些影響清晰、有效和透明溝通的因素:個人特征、物理距離、信息本身、語境、使用的術語和文化。下面是確保工作中有效溝通的7種方法，這樣你就能創(chuàng)造一個高效的、有成果的和包容的工作環(huán)境。

1. Know Your Audience Well

了解你的交談對象

2. Seek to Understand the Situation and Clarify

試著了解情況并澄清

3. Listen on Multiple Levels

多層面聆聽

4. Review How You Receive Feedback

回顧你是如何收到反饋的

5. Provide Objective and Observable Feedback

提供客觀和可觀察的反饋

6. Follow-up, Confirm and Create Accountability

跟進，確認并建立問責制

7. Use the 7C’s of Communication

使用交流中的7種策略

(7C:Completeness、Conciseness、Consideration、Clarity、Concreteness、Courtesy、Correctness)

Ways to ensure effective communication at work takes practice and time.

確保工作中有效溝通的方法需要實踐和時間檢驗。

Keep these 7 strategies top of mind to enhance your communications at work so that your messages are clear and transparent.

把這7個策略放在首位，在工作中加強溝通，讓你的信息清晰透明。

Continue to grow and fine-tune your skills!

繼續(xù)成長，調整你的技能!

What is one thing you can work on this month to enhance your communication at work?

這個月你可以做什么來加強你在工作中的溝通?

Be specific and challenge yourself by setting a SMART goal for workplace communication — Specific, Measurable, Attainable, Relevant, Time-bound!

為工作場所的交流設定一個明智的目標——具體的、可衡量的、可實現(xiàn)的、相關的、有時間限制的!