服務(wù)英語·證件丟失 情景對話
Airport staff(A):機(jī)場工作人員
Traveler(T):旅客
1. 證件丟失(1)
T: Excuse me, could you help me?
請問能幫個忙嗎?
A: Yes. What's the problem?
是的。有什么需要幫忙的?
* * *
T: Well, I was wondering if anyone has turned in a passport.
我想知道有沒有人拾到一本護(hù)照交過來?
A: I'm afraid not. Have you lost your passport?
恐怕沒有。您丟失了護(hù)照?
* * *
T: I think so. I can't find it anywhere in my bag.
是的。我在包里到處都找遍了也沒有找到。
A: Sorry, your passport was not turned in here.
對不起。沒有人拾到交到這里來。
* * *
T: Then what shall I do?
那么我該怎么辦?
A: You can go to the Lost and Found Office, maybe someone picked up your passport and returned it there.
您可以去失物招領(lǐng)處看看,或許有人撿到了您的護(hù)照然后把它還到那里去了。
* * *
T: OK.
好的。
T: Then what if I can't find it there, either?
那么如果在那里也找不到怎么辦?
A: Then they will contact police to help you.
那么他們會聯(lián)系警察來幫您的。
* * *
T: I see. Thank you. I am going now.
好的,我知道了,謝謝你,我現(xiàn)在就過去。
A: You are welcome.
不客氣。
2. 證件丟失(2)
A: Can I help you, sir? You look so pale.
有什么需要幫忙的嗎,先生?您看起來臉色蒼白。
T: Yes, I have lost my passport.
是的,我把護(hù)照給丟了。
* * *
A: When did you find that your passport was missing?
你什么時候發(fā)現(xiàn)你的護(hù)照丟了的?
T: Let me think. Oh, when I got on my plane, I showed it to the flight attendant, but I didn't see it after that.
讓我想一下,哦,我上飛機(jī)后給空姐看過,但是在那之后就沒看見它了。
* * *
A: Maybe it was lost in the airplane.
或許您落在飛機(jī)上了。
T: Oh, yes. It must be in the plane. I put it in my pocket of my trousers and it's easy to get out when I was sitting.
哦,是的,它一定是落在飛機(jī)上了,我把它放在褲子口袋里,如果我坐著的話它就很容易掉落出來。
* * *
A: Don't worry, sir. I'll contact the flight attendant for you and ask whether they have picked up your passport.
先生,別著急,我現(xiàn)在聯(lián)系一下工作人員看他們有沒有撿到您的護(hù)照。
T: It's very nice of you.
你真是太好了。
* * *
A: What's your flight number?
您的航班是幾號?
T: It's CA38.
是CA38。
* * *
A: Sir, what's your name?
先生,您的姓名是?
T: My name is Chen Jian.
我的名字是陳劍。
* * *
A: Wait a moment, please.
請稍等。
T: Fine.
好的。
* * *
A: I'm glad to tell you that your passport has been found and it's been sent to us. Please sit and have a rest.
很高興地告訴您,您的護(hù)照已經(jīng)找到了,現(xiàn)在工作人員正把它送過來,請先坐下來休息一會兒吧。
T: Great. Thank you.
太好了,謝謝你。
* * *
A: My pleasure.
不客氣。
3. 證件丟失(3)
T: I can't find my bag. Can you help me?
我把包給丟了。你能幫我嗎?
A: Oh, that's too bad. What happened?
哦,那很糟糕,到底發(fā)生了什么事呢?
* * *
T: I forgot it at the restaurant when I went out for lunch.
吃午飯的時候落在餐館了。
A: Is there anything important in the purse?
包里有什么貴重的東西嗎?
* * *
T: Yeah, my passport! That's the most important thing.
有啊,我的護(hù)照在里面呀!麻煩的就是這個丟了。
A: Have you reported it to the police?
你有沒有去派出所報失?
* * *
T: Yeah. And then what should I do?
是的,那接下來我要做什么呢?
A: You have to go to the embassy and apply for a new one.
您需要到大使館補(bǔ)辦護(hù)照。
* * *
T: Oh, right.
哦,是的。
A: You also lost your visa?
您把簽證也丟了嗎?
* * *
T: Yes, it's also in my bag together with my passport.
是的,簽證也放在包里,跟護(hù)照放在一起呢。
A: Then you also need to apply for a new visa.
那么您也得申請一個新的護(hù)照了。
* * *
T: God. It's troublesome.
天哪,這有點麻煩。
A: Don't worry. Here is a chart which tells you how to apply for a new passport and visa. It's very clear.
別擔(dān)心,這有個圖表介紹如何申請新的護(hù)照和簽證,很清楚的。
* * *
T: It seems to be the only choice.
似乎只有這一個選擇了。
A: Good luck.
祝您好運(yùn)。
* * *
T: Thank you.
謝謝。
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