服務英語·送餐服務 黃金句

服務英語·送餐服務 黃金句

1. 訂餐服務說明

1) Breakfast is served from 7:30 a.m. to 10:00 a.m. Lunch and dinner are served from 11:00 a.m. to 11:00 p.m.

早餐供應時間是早上7:30至上午10:00。午飯和晚飯時間是從上午11:00至晚上11:00。

2) Room service is available 24 hours a day.

我們提供全天24小時的叫餐服務。

3) You may dial 8 then ask for room service.

你可以撥8要求送餐服務。

4) Room Service, may help you?

送餐服務，有什么可以幫您的嗎？

5) There is extra service charge of 15% for room service.

送餐服務要收15%的加價。

6) It will take 20 minutes to prepare for your lunch.

您的午餐需要20分鐘時間準備。

2. 客戶需求

1) Would you please bring me some breakfast?

請為我送來一份早餐，好嗎？

2) It's my wife's birthday today, I'd like to order a cake.

今天是我太太的生日，我想訂一個蛋糕。

3) Can I have my breakfast brought to the room?

可以將早餐送到房間嗎？

4) Of course. What would you like to have?

當然可以，您想吃些什么？

5) Some porridge, fried eggs and some toast with jam and butter.

一些麥片粥，煎雞蛋，一份烤面包和果醬、黃油。

3. 詢問客人喜好

1) Which kind of juice would you prefer, grape juice or orange?

你想要那種果汁，葡萄汁還是橙汁？

2) When shall I send the cake to your room?

什么時候?qū)⒌案饨o您送進房間？

3) Shall I pour you some coffee now?

我可以為您倒一杯咖啡嗎？

4) Is there anything else that you want?

您還需要點別的什么嗎？

5) What time would you like your breakfast?

您希望什么時候把您的早餐送來？

6) A Continental breakfast or American breakfast?

是要歐式早餐還是美式早餐？

7) With coffee or tea?

需要咖啡還是茶？

8) For how many people, please?

請問要幾個人的送餐？

9) Would you like to have something else besides the Continental breakfast?

除了歐式早餐，你還想要點別的嗎？

10) How many eggs and how would you like them done?

您要幾個雞蛋？怎么料理？

11) What do you want to drink, tea or coffee?

您想喝點什么？茶還是咖啡？

12) Could you bring me a glass of milk and a boiled egg?

你能給我拿一杯牛奶和一個煮雞蛋嗎？

13) Do you want to pay cash or sign the bill?

您想付現(xiàn)金還是記賬？

14) Please sign your name and room number on the bill.

請您把您的姓名和房號簽在賬單上。

15) We have different sizes, 7 inches, 9 inches and 11 inches, which do you prefer?

我們有不同尺寸的蛋糕，有7英寸的、9英寸的和11英寸的，你想要那一種？

4. 核對菜單

1) Please sign your name and room number here on the bill.

請在賬單上簽上你的名字和房間號。

2) My name is Smith. I'm in room 425.

我叫史密斯，我住425房間。

3) I'd like to order two tuna sandwiches and a large pot of coffee.

我想要兩份金槍魚三明治和一大壺咖啡。

4) And would you please bring them to my room as soon as possible?

請你們盡快送到我的房間。

5) So it's two tuna sandwiches and a large pot of coffee?

您想要的是兩份金槍魚三明治和一大壺咖啡，對嗎？

6) Is that all, sir?

就這些嗎？

7) Just plain coffee will do.

純咖啡就行了。

8) OK, no sugar, no cream, straight coffee and very black.

行，不要糖，不要奶油，清咖啡而且濃濃的。

9) I'll bring them to you right away.

我馬上就給您送去。

10) Room service, may I come in?

我是送餐的，我可以進來嗎？

11) Just put them on the table over there.

放在那邊桌子上就行了。

12) The sandwiches are 8 yuan each and coffee is 5.5 yuan.

三明治每份8元，咖啡5元5角。

13) Would you please bring me some breakfast?

請為我送來一份早餐，好嗎？

14) I will bring it up right away.

我馬上把它送上來。

15) Good morning, here is the Continental breakfast you ordered.

早上好，這是您點的歐式早餐。

16) Would you please sign the bill?

請您在賬單上簽名好嗎？

17) Thank you, enjoy your breakfast please, goodbye.

謝謝，請慢用，再見。

18) It won't take long to prepare for your breakfast.

您的早餐不會用太長時間準備。

19) I would like some lunch now.

我想現(xiàn)在進午餐。

20) It is room service here.

這是送餐服務。

21) Your food and drinks will be sent up in a few minutes.

您要的食品和飲料過幾分鐘就會送上去。

22) It will be up right away.

馬上送上去。

23) I will send someone up with your breakfast immediately.

我馬上叫人把您的早餐送上來。

24) I am sorry, we don't start serving lunch until 11 a.m.

對不起，我們要上午11點才開始提供午餐服務。

25) The room service menu is on the back of the door

送餐服務菜單掛在門后。