服務英語·入住登記 情景對話
1. 預訂后入住
R= Receptionist (接待員) G= Guest (賓客)
R: Good afternoon, Can I help you?
下午好,我能為您提供什么幫助嗎?
G: Yes, I'd like to check in and I have had a reservation before.
我之前已經(jīng)預訂了,現(xiàn)在想要入住貴酒店。
* * *
R: Certainly. Can I have the name, please?
當然可以,能告訴我姓名嗎?
G: My name is White.
懷特。
* * *
R: Ok, your room is 203 on the second floor. Follow me, please.
好的。您的房間號碼是二層的203間。跟我走吧。
R: This is your room. How do you like it?
這是您的房間,您覺得怎樣?
G: Oh, I like it very much.
嗯,我很喜歡。
* * *
R: I hope you will enjoy your stay in Hongkong.
希望您在香港過得愉快。
G: Sure I will. By the way, When can I have breakfast?
我會的。順便問一下,幾點可以吃早餐。
* * *
R: Breakfast is served between 6:30 a.m. and 9:00 a.m.
早餐是早晨6點30到9點。
G: Thank you.
謝謝。
* * *
R: It's my pleasure.
這是我的榮幸。
2. 登記入住
R= Receptionist (接待員) G= Guest (賓客)
G: I want a double room with a bath. How much do you charge for a day?
我想訂一個帶浴室的雙人間。每天的房價是多少呢?
R: It is one hundred yuan a day including heating fee but excluding service charge.
每天100元,包括取暖費但不包括服務費。
* * *
G: It's quite reasonable.
價格挺合理。
R: How long do you intend to stay in our hotel?
請問您要住多久?
* * *
G: I shall leave in a fortnight (half a month).
我要住兩周(半個月)。
R: Have you got through with the check-in procedure?
您已經(jīng)辦好入住手續(xù)了嗎?
* * *
G: Oh, yes, I'm going to fill in the form of registration right now. Can I book a single room for my friend beforehand as he will arrive inShanghai tomorrow morning?
是的,我現(xiàn)在正要填入住登記表。我能提前為我朋友訂一個單人間嗎?他明天上午就要到上海了。
R: Sure. Here is the form for reservations. Would you mind filling in this form and pay one hundred yuan in advance for him?
當然可以了,這是預訂表格。請您為他填寫一下,您還要為他提前預交100元押金。
* * *
G: All right. This is one hundred yuan for he reservation.
好的。給你預訂房間的100元。
R: Thank you. This is a receipt of advance payment. Please keep it.
謝謝。這是押金收據(jù)。請您收好。