服務英語·招呼顧客 情景對話
對話1
S: Good morning, madam. Is there anything I can do for you?
早上好,太太。我能為您做點什么嗎?
C: Yes. I'd like to see one of those dresses.
是的。我想看看那件禮服。
* * *
S: You mean this one? It's the latest fashion.
您是說這一件嗎?這是最新款。
C: What is this dress made of?
這件禮服是什么材料做的?
* * *
S: It's made of silk. It's perfect, isn't it?
這是絲綢做的。很漂亮,不是嗎?
C: May I try it on?
我可以試穿一下嗎?
* * *
S: Certainly. What size do you wear?
當然。您穿什么碼的?
C: No. 5.
5號。
* * *
S: Here you are. The dressing rooms are over there.
給您。試衣間在那邊。
(A few minutes later)
(幾分鐘后)
S: How does it fit?
合身嗎?
C: It's perfectly. I'll take it. How much is it?
正合身。我買了,多少錢?
* * *
S: 698 yuan.
698元。
C: OK. Here is the money.
好的。給你錢。
* * *
S: Thanks. Welcome back again.
售貨員:謝謝。歡迎下次再來。
* * *
對話2
S: Good afternoon, madam. Anything I can do for you?
下午好,夫人。有什么可以效勞的嗎?
C: Good afternoon. Will you show me some silk fabrics, please?
下午好,我想看看這里的綢緞,好嗎?
* * *
S: Yes, madam. We have many kinds of silk fabrics. They are Suzhou brocade and gauze.
好的,夫人。我們這里有各種綢緞。都是蘇州的錦緞和綾紗。
C: Do you have natural silk fabrics?
有天然的絲織品嗎?
* * *
S: Certainly, madam. We have brocade of natural silk and figured pattern silk. Which do you prefer, madam?
那當然,夫人。我們這里有天然絲的浮花錦緞和有圖案的綢緞。您要哪一種?
C: I want brocade. Will you please let me have a look at the best you have?
我要浮花錦緞,能讓我看看你們這里最好的嗎?
* * *
S: Yes, madam. Which color do you want to have, dark or light?
行,您要哪種顏色,深色的還是淺色的?
C: I like light colors.
我喜歡柔和的顏色。
* * *
S: Here is the light one. It's orange. Will this do?
這種怎么樣,橙黃色的?
C: Oh, it seems too loud. Could you show me something else?
嗯,這個看起來有點花哨,還有別的嗎?
* * *
S: Yes, what about this color?
有,這種怎么樣?
C: This one is fine. No wonder Chinese silk is famous all over the world.
這個挺好,難怪說中國絲綢馳名世界呢。
* * *
S: Well, China is the cradle of silk fabrics.
對,中國是絲綢的發(fā)源地。
C: OK, please give me two meters. If I'm not wrong that's equal to six Chinese chi. Am I right?
我要兩米吧,如果我沒弄錯的話,也就是六尺對不對?
* * *
S: Yes, madam, you are very good at figures.
沒錯,夫人,您對數(shù)字很在行。
C: Thank you. I wonder if the silk color comes off.
謝謝,我想這種綢緞應該不會褪色吧。
* * *
S: As a matter of fact, all the materials here are colorfast.
不瞞您說,我們這里的顏色的絲綢都不褪色。