商務口語300句之道歉與應答 Making and Accepting Apologies

道歉與應答　Making and Accepting Apologies

I'm sorry to hear that……我很抱歉聽到……

I am truly sorry that……我真的很抱歉……

I wish things had happened differently.我真希望情況不是這樣的。

It’s my fault.I’m so sorry.是我的錯，我道歉。

I regret deeply……我深刻反省……

I am very sorry to inform you……我很抱歉地通知您……It was my mistake.那是我的過失。

Whoops, my bad.哎呀，壞了！

Please excuse me.請原諒我。

I’m so sorry.我很抱歉。

What can I do to make it up to you?我該如何補償您呢？

Is there anything I can do?有什么是我可以做的？

It's OK, don't worry about it.沒事的，不必為此擔心。

Forget it.沒關系的。

It's no big deal.沒什么大不了的。

No biggie.根本不算什么。

You're okay.不用操心。

Don't stress.別有什么壓力。

It doesn’t matter.沒關系的。

Please be careful next time.請下次注意。

I guess I can forgive you this time.這次我會原諒你的。

You’re forgiven.你已經(jīng)得到諒解了。