英語商務(wù)電子郵件：職位描述（簡介） Job Description（Brief）

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職位描述（簡介） Job Description（Brief）

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Subject：2 vacancies for technical support representatives

The Technical Support Division has positions open for two technical support representatives in the Shanghai office. Both positions require a BSc.in computer science and three years experience in the software industry.The closing date for applications is May 5.Interested persons should submit an application with a resume and a cover letter.

Technical support representatives provide telephone and on-line assistance to users of Shanghai's Vision and Mainline software products. Duties include：

·handling telephone inquiries

·answering on-line questions

·faxing hardcopy answers from our database

Questions concerning these positions can be answered by Eric Wang in Human Resources, extension 5555.

主題：招聘兩個技術(shù)支持人員

技術(shù)支持部門現(xiàn)有兩個上海辦公室的技術(shù)支持人員職位空缺。兩個職位都需要是計(jì)算機(jī)專業(yè)本科畢業(yè)生，并且有3年在軟件行業(yè)的工作經(jīng)驗(yàn)。感興趣者請?zhí)峤粋€人簡歷和求職信。申請的截止日期為5月5日。

技術(shù)支持人員的工作是為上海視訊及主線公司的軟件產(chǎn)品用戶提供電話和在線幫助。具體職責(zé)包括：

·處理電話咨詢

·在線回答問題

·通過傳真方式，發(fā)送從公司數(shù)據(jù)庫中獲取的答案。

有關(guān)此職位的問題由人事部埃里克·王具體回答，分機(jī)5555。