英語商務(wù)電子郵件：（一般的）投訴 Complaint（Basic）

（一般的）投訴 Complaint（Basic）

經(jīng)典范文 Model

Subject：Non-arrival of order

Dear Sir，

I am getting concerned about my order for a new modem. I placed the order on your web site using my credit card two months ago on June 12，2010；my customer number is 55555，and the name on the account is Jane Lee.I requested that you ship the modem to me at my home address in Beijing.

I ordered my modem through you because the price was so low；however, if you cannot get my order to me by August 20，please credit my account, and I will buy the modem locally.

Yours sincerely，

Jane Lee

主題：沒有到貨的訂購

敬啟者：

我現(xiàn)在有些擔(dān)心我訂購的那個新調(diào)制解調(diào)器。我是兩個月前，具體日期是2010年6月12日，在你們的網(wǎng)頁上用信用卡下的訂單，我的用戶號是55555，用戶名為簡·李。我要求你們把那個調(diào)制解調(diào)器寄到我在北京的家庭住址。

我向你們購買調(diào)制解調(diào)器是因為你們的價格很便宜，但是，如果你們不能在8月20日前把貨送到，就請你們退款，我將在本地購買調(diào)制解調(diào)器。

簡·李謹(jǐn)啟