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優(yōu)步司機什么“鬼”

所屬教程:金融時報原文閱讀

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2020年07月02日

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優(yōu)步司機什么“鬼”

一些優(yōu)步用戶下單約車,結(jié)果發(fā)現(xiàn)接單司機的相片扭曲,而且面容可怖,同時在車抵達之前,他們的行程突然開始并很快結(jié)束。

測試中可能遇到的詞匯和知識:

creepy詭異的;令人毛骨悚然的['kri?p?]

spook驚嚇;鬼怪般地出沒[spu?k]

squelch消除;鎮(zhèn)壓;壓碎[skwelt?]

exploit開拓;剝削[?k'spl??t; ek-]

subsidy補貼;津貼['s?bs?d?]

fade-out漸隱;消失 ['feid'aut]

Mystery of China’s‘ghost’Uber drivers(545words)

By Sherry Fei Ju and Lucy Hornby in Beijin

It’s not quite Halloween,but an eruption of creepy faces on driver profiles at Uber in China has spooked potential passengers and raised suspicions of an organised attempt to scam the car-booking app.

Some Uber users have booked cars only to be assigned drivers with distorted photos and scary faces,while their trips suddenly begin and end before a car has arrived. In other cases,“ghost”cars appear in the app but never arrive,resulting in false charges.

The incidents come at a time of transition for Uber,which merged its China operations with rival Didi Chuxing in August. The similarity of the“ghost driver”incidents in a number of different Chinese cities over the past month imply an organised attempt to exploit staffing gaps during the handover,experts said.

Uber said the complaints reflected“individual drivers’scamming behaviour”,adding that it would“use technology to squelch such behaviour”and block the accounts involved.

Nathy Chen,an Uber customer,had an experience typical of many recent complaints. She booked an Uber car but the driver that accepted had a scary picture. Before she had left her building to meet the car,the driver had already initiated the trip and ended it 30 seconds later,leaving her with a small charge of Rmb9($1.40).

Uber has been refunding the charges to customers who complain.

“It was at night and from the driver’s location I was expecting the driver to arrive very soon. The map showed the driver just passed me,but there was no car around,”said Veaer Wang from Shandong province,who realised the next day he had encountered a‘ghost driver’when he saw similar complaints online.“The road was very narrow and there’s no way a car could have passed me without me seeing it.”

It’s not the first time that Chinese scammers have developed sophisticated means to exploit the car-booking service. Scams were particularly common when both Uber and local rival Didi Chuxing were offering generous subsidies to both passengers and drivers in an effort to gain market share. That battle ended with the merger deal last month,in which each company took a 20 per cent share of the other and Didi acquired Uber’s China operations.

But the recent rash of“ghost drivers”are very different from traditional individual scammers,said one analyst with a leading data group.“They seem to be an organised group with the technical back-up for such incidents,and not without a purpose,”he said.“This is a time of transition for Uber after the merger with Didi. A lot of the team work handover has not been finalised yet,which gives scammers an opportunity t o exploit the system.”

Yin Zuoning,Uber’s chief anti-scamming officer,recently joined Yidao,another car-booking company,contributing to the staffing gaps during the transition.

Since the merger was announced,both companies have reduced the subsidies that in Uber’s case were costing $1bn a year. Uber’s popularity has already begun to fade,with its app on Apple’s Chinese App Store dropping from number one to number 80 among all iPhone apps and fifth place among travel apps.

A similar fade-out occurred after Kuaidi Dache,a top ranking car-booking company before it merged with Didi Dache in February 2015 to form Didi Chuxing.

1.What it the performance of China’s‘ghost’Uber drivers?

A. the trips suddenly begin and end before a car has arrived

B. distorted photos and scary faces

C. cars appear in the app but never arrive

D. all of them

答案(1)

2.When did‘ghost’Uber drivers appear for the first time in China?

A. February

B. May

C. August

D. September

答案(2)

3.How to“squelch such behavior”by Uber said?

A. increase subsidies

B. use technology

C. discharge of contract with Didi Chuxing

D. dismiss the drivers

答案(3)

4.Which one is not the difference between the incidents and other traditional individual scammers?

A. primary purpose for money

B. organized

C. with the technical back-up

D. with a purpose

答案(4)

(1) 答案:D.all of them

解釋:接單司機的相片扭曲,而且面容可怖,同時在車抵達之前,他們的行程突然開始并很快結(jié)束。還有一些情況是,“幽靈”車出現(xiàn)在應(yīng)用中,但從未在等車的乘客面前出現(xiàn),導致虛假收費。

(2) 答案:C.August

解釋:這些事件發(fā)生在優(yōu)步中國今年8月與競爭對手滴滴出行(Didi Chuxing)合并之后的過渡期間。

(3) 答案:B.use technology

解釋:優(yōu)步表示,將“使用技術(shù)手段打擊此類行為”,并封掉相關(guān)賬戶。

(4) 答案:A.primary purpose for money

解釋:最近相繼出現(xiàn)的“幽靈司機”與傳統(tǒng)的個人刷單者非常不同:他們似乎是一個有組織的集團,擁有刷單技術(shù)支持,而且并非毫無目的。

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