Oh, I'm very sorry, madam. I'll replace it for you. 噢,非常抱歉,夫人。我這就去換。
I'm terribly sony, madam. I'll get a new one without ice. 非常抱歉,夫人。我去重新拿一份沒(méi)有加冰的。
What is this? I didn't order that. 這是什么呀?我點(diǎn)的不是這個(gè)菜o
I am terribly sorry. May I have your order again? I will get it right away. 實(shí)在是太抱歉了。您再講一下您點(diǎn)的菜是什么好嗎?我馬上去換您的菜。