銀行英語情景口語 第19期:現(xiàn)金業(yè)務 掛失情景(3)

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這里是IBJ銀行。我是Claire，我能如何為您效勞呢?

B: Oh, hello, yes, erm ... I've just lost my bank stuff.

喂，你好，是的，嗯……我剛把我銀行的東西給丟了。

A: I'm sorry, could you be a little more specific?

對不起，請您說得詳細一點兒，好嗎?

B: You know my bank stuff. My card, my book....

就是那些銀行的東西，我的卡、存折。

A: OK, I will have to take some details from you. Could you tell me your name please?

好的，我需要一些您的詳細資料。請您告訴我您的姓名，好嗎?

B: Jim Chan. The account's in my name. Is that all you need to know?

Jim Chan。賬戶是以我的名字開的。這是不是你要的全部信息?

A: Not quite, Sir. We will need to also know the account number, the deposited amount and your PIN number. You will also have to come in and fill out some forms.

還不夠，先生。我們還需要知道賬號、存款金額和您的密碼。您還得來一趟，填一些表格。